At First Federal Bank, core values speak to the heart of an organization and are the essence of a company’s identity. Everything we do is centered around our community, customer service, our stability, and being trustworthy. These values support our mission and vision, shape our culture, and provide a foundation for the future.
Offering a dynamic benefit package that includes but is not limited to:
- Four Medical Plan Offerings to choose from
- Employer HSA Contributions (Coverage/Plan exclusions)
- Employer Provided Life Insurance Policy
- Annual Health Incentive
- Annual Wellness Reimbursement
- Tuition Reimbursement program
- Generous Match 401k Retirement Plan
- Paid Sick Leave
- Paid Vacation Leave
- 11 Paid Holidays based on the Federal Reserve Calendar
If you are ready to take on a challenging and rewarding role; we invite you to apply for this exciting opportunity.
ESSENTIAL FUNCTIONS:
- Receives and processes checks and cash for deposit to accounts, verifies amounts, examines checks for endorsement; cashes checks and processes withdrawals.
- Promotes and explains other financial institution services; responsible for pursuing necessary training to support this function.
- Actively pursues referrals for sales staff.
- Receives and processes mortgage, consumer loan, credit card, utility and other payments.
- Places hold on uncollected funds.
- Counts, verifies and bundles coin and currency.
- Balances cash drawer daily and compares totals to system generated totals; inputs daily cash totals for balancing by bookkeeping department.
- Reports discrepancies to supervisor.
- Maintains teller cash limits established by the Board of Directors.
- Issues money orders, assists in bank-by-mail function, reports facilities and equipment defects/problems, ensures teller station is properly stocked with forms, supplies, etc., and follows established policies and procedures to prevent loss.
- Responsible for recording night depository bag information on institution logs; prepares bags for transfer to the financial center branch or processes night depository bags and posts deposits to customer accounts, as required; prepares receipts for return to customer.
- Provides comprehensive, prompt and efficient customer service in financial institution transactions.
- Maintains and balances ATM, back-up Financial Specialist position.
- Prepares monthly Branch Audit Report; performs reconcilements of consigned items.
- Balances branch vault cash on a daily basis; verifies money received or sent for deposit in the branch vault; maintains accurate records of cash shipments and receipts; and prepares cash orders for branch.
- Supervise teller activities.
- Assign tasks to teller personnel; works with Branch Operations Officer on scheduling matters.
- Conducts regular staff meetings to review policies, procedures, problems and updates of teller activities.
- Ensures that all teller equipment and supplies are available, in good working order, adequately stocked and arranged in an efficient and productive manner.
- Ensures that all tellers are provided with training necessary to perform all duties proficiently; provides on-the-job training for tellers on an as-needed basis.
- Conducts performance evaluations for tellers.
- Recommends hiring, discipline, promotion, transfers and termination of teller staff, as necessary.
- Assists tellers in locating cash discrepancies, manages unusual window transactions, and answers difficult customer questions.
- Responsible for coordinating cash orders and shipments with the Federal Reserve; places cash orders with FRB and advises FRB of cash shipments; preparation of weekly cash shipments to FRB.
- Responsible for overseeing processing of night depository bags from branches and preparations of receipts for distribution.
- Provides the best service to our customers with innovative and creative solutions.
- This position will also include responsibility for handling the review and preparation of Currency Transaction reporting to support the Compliance / BSA Department.
JOB REQUIREMENTS:
·Good interpersonal, communications, supervisory, computer, and standard office equipment skills.
· Attention to detail with a strong aptitude for numbers and feel comfortable handling large sums of money.
· May be required to sit or stand for extended periods of time.Must complete in-house training program.
· High school diploma or equivalent.
· Must have 2+ years of experience in teller related activities.
· Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank.
Bilingual candidates encouraged to apply.
EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY
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