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Skills
ATMunmatched
Accounting Closeunmatched
Bank Secrecy Actunmatched
Cross-Sellingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Financial Transactionsunmatched
Organizational Skillsunmatched
Regulationsunmatched
Riskunmatched
Security Protocolsunmatched
Transaction Processing/Managementunmatched
USA PATRIOT Actunmatched
Description
The Teller serves as a first point of contact for customers by providing service excellence, processing transactions under bank policies and procedures, assisting with customer inquiries, and recognizing/referring cross-sell opportunities. Our work environment requires team members to provide excellent customer service, be detail-oriented, and have strong organizational skills. Most importantly, we want our team members to have a positive attitude and enjoy their job and their co-workers. This position is open to full time and part time candidates and is an in-person role in Sheridan, WY. Benefits may be tied to full time status.
Major Duties and Responsibilities:
Comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Assist customers with transactional needs, including deposits, withdrawals, loan payments, etc.
Maintain daily operational standards, including but not limited to cash drawer security, daily balance of cash drawer, item capture procedures, counterfeit currency identification, count and roll coins, and balance ATM.
Protect the bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines.
Adhere to security protocols for robbery, fraud, opening/closing process, cash controls, and teller procedures.
Regular and reliable attendance.
Performs other duties and responsibilities as assigned.