Job Description
Temp Compliance Officer requires:
- 2 months project
- Tallahassee, Orlando, Doral Fl
- Communicate verbally and in writing appropriately
- Read and interrupt Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project time line
DUTIES
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
Communicating with the public, so good customer service skills are a MUST - Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason
- Provide any resources or referrals, as appropriate
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
Document the actions in the OnBase system.
Skills
Customer Support/Serviceunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
State Laws and Regulationsunmatched
Writing Skillsunmatched
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