Job Title: TEMP IT Desktop Technician III Location: Aliso Viejo, CA 08-31-2026 - 02-26-2027 Contract
Description
The IT Desktop Support Technician III provides hands-on technical support, manages IT assets, and owns onboarding/offboarding for both onsite and remote employees.
This role requires a customer-focused mindset, strong troubleshooting skills, and the ability to work independently in a fast-paced environment.
This position plays a critical role in ensuring system stability, security, and scalability while supporting ongoing IT projects and operational improvements.
Requirements
Develop training materials and procedures, or train users in the proper use of hardware or software Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
Refer major hardware or software problems or defective products to vendors or technicians for service Assist with onboarding of new employees Make recommendations for hardware and software for the organization
Perform desktop and laptop system deployments including hardware and software configuration
Provide regular updates on the status of tickets, open issues and projects Perform troubleshooting of supported desktop operation systems and applications. Qualifications: High School diploma or equivalent experience is required.
Bachelor's degree preferred Minimum of 2-5 years of related experience Advanced experience with Windows, macOS, and enterprise IT environments. Experience supporting Active Directory, Entra ID, and Office 365 environments.
Able to plan and prioritize workload with minimal supervision Excellent customer service skills
perience.
Numbers & Facts
Location
Aliso Viejo, CA
Skills
Asset Managementunmatched
Communication Skillsunmatched
Computer Networksunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Desktop PCunmatched
Diagnostics Solutions/Softwareunmatched
Establish Prioritiesunmatched
Hardware Administrationunmatched
Hardware Configuration Managementunmatched
Hardware Repairunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Laptop PCunmatched
Mac Operating Systemunmatched
Management of Information Systems/Technology (MIS)unmatched
Microsoft Active Directoryunmatched
Microsoft Windows Operating Systemunmatched
Onboardingunmatched
Operating Systemsunmatched
Operational Improvementunmatched
Operational Supportunmatched
Peripheral Hardwareunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Software Administrationunmatched
Software Configuration Managementunmatched
Software Installationunmatched
Technical Supportunmatched
Technical Writingunmatched
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