TEMP Leave, Accommodations & Workers' Compensation Administrator

• Serves as day-to-day administrator for leave programs, including intake, eligibility assessment, notices, documentation tracking, designation, and return-to-work coordination while applying judgement to complex or non-standard situations

• Ensures accurate coordination of job-protected leaves (as applicable), company paid leave, and wage replacement programs, partnering with Payroll/Benefits for pay and benefit premium impacts.
• Interpret and apply federal, state and local leave and accommodation requirements to individual cases, ensuring compliant and equitable outcomes.
• Partners with the Company’s leave administrator as applicable (e.g., Tilt) to facilitate smooth case handling, employee communications, and resolution of escalations.
• Coordinates return-to-work transitions including restrictions review, manager guidance, and appropriate documentation/work status updates.
• Maintains consistent, empathetic employee communications while preserving confidentiality and appropriate access controls.

• Administers the interactive accommodations process from intake through determination and implementation, including documentation review, manager coordination, and follow-up.
• Partners with the Company’s accommodations platform/vendor as applicable (e.g., Disclo) to manage requests, track documentation, and support timely outcomes.
• Coordinates with HR, Legal, and business leaders on complex cases (e.g., overlapping leave/accommodation issues, performance considerations, safety-sensitive roles).
• Supports accommodations documentation workflows (e.g., medical necessity/job accommodation request materials) and maintains complete case files.

• Coordinates workers’ compensation claims intake, reporting, and ongoing case administration with carriers/TPAs and internal stakeholders.
• Works with managers, EHS/Safety (as applicable), and HR to obtain incident details, support investigations, and facilitate required documentation.
• Supports return-to-work planning for WC claims, including transitional duty coordination, restrictions management, and alignment with leave/accommodation processes when overlapping.
• Monitors claim status, follow-ups, and vendor responsiveness to ensure timely decisions and appropriate employee support.

• Ensures processes align with applicable laws and policies, maintaining accurate records, audit-ready documentation, and appropriate retention practices.
• Manages sensitive medical and personal information with strict confidentiality and need-to-know access.
• Maintains and improves standardized templates, forms, case notes, and playbooks; identifies gaps and proposes process improvements.
• Supports internal reporting and trend analysis (e.g., volume, durations, outcomes, vendor SLAs, return-to-work success indicators).

• Serves as a trusted partner to employees and managers—providing clear guidance, setting expectations, and ensuring a consistent experience.
• Handling escalations with professionalism and collaborate to provide clean handoffs with Total Rewards/Benefits, HRBPs, and Payroll, as needed to resolve complex pay, benefits and employee relations interactions.

• Educate and guide managers/HRBPs on best practices for leave and accommodations; reinforces appropriate escalation pathways and documentation standards.

• Contributes to communications and resource updates that help employees understand leave and support options (as applicable).
• Develops and delivers training related to leave and accommodation programs, policies, and procedures for employees, managers, and HRBPs, ensuring consistent understanding, compliance, and effective administration of leave benefits.

• Maintains data accuracy across HRIS and vendor platforms; ensures timely updates and reconciliations.
• Tracks key milestones, deadlines, and required notices to reduce compliance risk and improve cycle times.
• Participates in cross-functional initiatives that impact LOA/accommodations/WC processes, including vendor transitions and system enhancements.

• Bachelor’s degree or equivalent experience in Human Resources, Business Administration, or a related field.

• 5+ years of experience administering leaves of absence and/or accommodations; workers’ compensation administration experience strongly preferred.
• Experience supporting U.S. leave programs and multi-state complexity; experience supporting global populations preferred.
• Experience partnering with third-party administrators and/or case management platforms (e.g., leave administrator and accommodations vendor).

• Working knowledge of U.S. leave and accommodations concepts (e.g., job protection, certification workflows, interactive process) and ability to apply policy consistently.
• Demonstrated ability to manage multiple cases simultaneously with strong attention to detail and deadline discipline.
• Excellent written and verbal communication skills; ability to translate complex requirements into clear, employee-friendly guidance.
• High integrity and discretion handling confidential medical information; strong judgment and professionalism.
• Strong stakeholder management skills, including de-escalation, empathy, and customer-service mindset.
• Analytical skills to track metrics, identify trends, and recommend improvements.
• Proficiency with HRIS, case management tools, and Microsoft 365.

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.