We are seeking a detail-oriented Account Coordinator to support customer accounts, order management, and administrative operations. This role is ideal for someone who enjoys working with data, maintaining accurate records, and serving as a key point of contact between customers and internal teams.
The Account Coordinator will be responsible for processing orders, updating account information, tracking customer requests, and utilizing Excel to maintain reports and records. This position requires strong organizational skills, accuracy, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities
Process and manage customer orders from entry through fulfillment
Maintain accurate account information and customer records
Perform high-volume data entry with a strong focus on accuracy
Utilize Microsoft Excel to track orders, account activity, and reporting metrics
Communicate with customers regarding order status, requests, and account inquiries
Coordinate with internal departments to ensure timely and accurate order fulfillment
Review documentation for completeness and resolve discrepancies
Generate reports and provide administrative support to the account management team
Assist with special projects and other duties as assigned
Qualifications
Previous experience in customer service, account coordination, order entry, data entry, or administrative support
Proficiency in Microsoft Excel, including sorting, filtering, and basic formulas
Strong attention to detail and organizational skills
Excellent written and verbal communication abilities
Ability to prioritize multiple tasks and meet deadlines
Customer-focused mindset with strong problem-solving skills
Experience with ERP, CRM, or order management software is a plus
Preferred Skills
Order Processing, Data Entry, Microsoft Excel, Customer Service, Account Management, Administrative Support, Report Generation, CRM Systems, ERP Systems, Problem Solving, Time Management, Communication Skills
Pay Details: $18.00 to $19.00 per hour
Search managed by: Amaka Mozie
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
| Location | Grand Rapids, MI |
| Salary | $18–$19 Per Hour |
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