Temporary Benefits Coordinator

General Description:Supplemental Health Care is seeking a detail-oriented Temporary Benefits Coordinator to support our Benefits team during a high-volume period. This role is primarily responsible for data entry, data cleanup, employee support, and benefits-related administrative tasks. The ideal candidate is detail oriented, comfortable working with sensitive personal information, and able to provide exceptional customer service while managing multiple priorities.

Essential Job Functions:

Perform high-volume data entry with a high degree of accuracy.Maintain employee records, enrollment information, and eligibility data within HR, carrier, and vendor systems.Assist employees with benefit enrollment processes via phone.Complete benefit enrollment activities, including manual enrollments, coverage changes, and distribution of enrollment confirmations.Triage incoming calls, emails, and requests, ensuring issues are directed to the appropriate team member.Handle confidential employee, health, and benefits information with discretion and professionalism.Support the Benefits team with various administrative tasks.

Minimum Skills, Knowledge and Talents

High school diploma or GED required.Minimum of two years of administrative, customer service, HR, call center or related experience working in an over-the-phone support role required.Benefits administration experience a plusStrong data entry skills and attention to detail.Excellent communication and customer service skills.Ability to manage multiple priorities while maintaining accuracy.Ability to maintain confidentiality and handle sensitive employee information professionally.

Equal Opportunity Statement:We are greater when we are equal. We believe inclusivity is the celebration of multiple experiences, approaches, and points of view. We bring together the best people, provide world class opportunities, and cultivate an environment where we all succeed. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.

SHC is an Equal Opportunity Employer, including disabled/veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with SHC, please send an e-mail to careers@shccares.com or call (888) 265-2068 to let us know the nature of your accommodation request and your contact information.