Temporary Central Clinical Services Coordinator

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.

Position Summary

The Central Clinical Services Coordinator provides administrative and care coordination support to the centralized nursing and clinical services team. This role is responsible for facilitating transitions of care workflows, managing medical record retrieval and organization, supporting provider inbox activities, and coordinating patient scheduling to ensure timely follow-up and continuity of care.

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES

• Retrieve, organize, and upload medical records from hospitals, specialists, and other care settings.
• Support Transitions of Care workflows, including preparation of patient cases for nursing outreach.
• Monitor and manage assigned provider inboxes and clinical work queues.
• Schedule post-discharge follow-up appointments and other clinically indicated visits.
• Route documents and information to appropriate clinical team members.
• Track outstanding record requests and follow up as needed.
• Document activities accurately within the electronic health record (EHR).
• Collaborate with nurses, pharmacists, providers, and care team members to support patient care and quality initiatives.

Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.

POSITION QUALIFICATIONS

Education:

• High School Diploma or equivalent.
• Associates Degree in healthcare administration, business or other related field.

Experience:

• 1+ years of healthcare, medical office, scheduling, or administrative experience.
• Experience in primary care, care management, transitions of care, or population health.

Knowledge:

• Knowledge of medical terminology and healthcare workflows.

Skills:

• Proficiency with EHR systems and Microsoft Office/Excel

Abilities:

• Strong communication, organizational, and customer service skills.

This position is not eligible for immigration sponsorship.

We are an equal opportunity/affirmative action employer.

Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact jobinquiries@martinspoint.org

Do you have a question about careers at Martin's Point Health Care? Contact us at: jobinquiries@martinspoint.org