Temporary Christmas Village Attendant, Bayou Bend

Make Spirits Bright This Holiday Season!

Looking for a fun seasonal job that's full of holiday cheer? Join the team behind Christmas Village at Bayou Bend, where twinkling lights, festive activities, and unforgettable family memories come together each December. As a Christmas Village Attendant, you'll be at the heart of the guest experience, greeting visitors, guiding families through activities, assisting with ticketing, and helping create a warm, welcoming atmosphere for all. It's a great opportunity to earn extra income, build customer service skills, and be part of a cherished Houston holiday tradition.

The Role:

Title:                            Christmas Village Attendant, Bayou Bend-Temporary/Seasonal

Reports To:                  Visitor Services Manager, Bayou Bend

Pay Type:                     Part-Time, Temporary, Non-Exempt

Salary:                          $16.50/hr.

The Location and Schedule:

Schedule:

December 4-6

December 9-13

December 16-23

December 26-30

Closed December 7-8, December 14-15, December 24-25

Location:          Bayou Bend

Summary of Primary Responsibilities:

• Greet guests
• Provide information, instruction, and access to Christmas Village, including handouts, verbal instructions, and other guidance as needed
• Scan tickets at points of entry
• Assist with ease of entrance to activities
• Utilize the Museum’s ticketing software by:
• • Opening and closing purchase terminals.
  • Selling tickets
  • Reconciling daily sales with manager on duty
• Fulfill routine functions, including distributing materials and maintaining signs
• Serve as ambassadors and guides to family activities by:
• • Describing activities to guests
  • Explaining safety procedures
  • Assisting guests with materials and supplies
  • Maintaining activity zones for organization and accessibility for all
  • Opening and closing areas at the beginning and end of program times or as required
• Function as ushers at house tour entrance
• Work with other Museum staff in a collaborative team environment
• Other tasks determined by supervisor

Skills, Knowledge, and Abilities

• Must have excellent verbal and interpersonal skills
• Computer and cash-handling experience required
• Demonstrated experience and comfort in retail or hospitality
• Enthusiastic desire to be part of a leading cultural organization
• Able to maintain a professional demeanor and effectively and tactfully deal with guest complaints and concerns if they arise
• Must be able to work with a minimum of supervision and stand for long periods of time
• Must be able to bend, stoop, and lift and carry up to 25 lbs. (in tandem).

Preferred Qualifications

• Hospitality, customer service, retail experience
• Naturally upbeat
• Appreciation for the holidays
• Fluency in more than one language a plus, preferably Spanish
• Commitment to providing a welcoming and festive holiday experience for all

Equal Opportunities for All

At the MFAH, we believe that diversity, equity, accessibility, and inclusivity are fundamental to our organization. We welcome all candidates whose experience has prepared them to contribute to our organization and to our pledge for workplace diversity, inclusion, and excellence.

Our commitment to our policy and practice of nondiscrimination represents more than good intentions. It provides for employment decisions that are made without regard to race, creed, color, age, gender, sexual orientation, religion, national origin, gender identity or expression, genetic information, disability, or veteran status, or any other protected characteristic as established by law or any other reason unrelated to your ability to join and contribute to our organization and support our mission to provide a museum experience for all.

The MFAH is equally committed to the full inclusion of all qualified individuals interested in employment with the organization. As part of this commitment, we want to ensure that persons with disabilities are provided reasonable accommodation needed to 1) participate in the job application or 2) interview process; 3) perform essential job functions; and/or 4) participate in the benefits and privileges of employment with the MFAH. If reasonable accommodation is needed, please contact the human resources department - HR@mfah.org.