Temporary, part-time position ending 12/31/2025, paying $21.63/hour. The Program Assistant provides safety, support, and customer service at shelter facilities for individuals and families experiencing homelessness. Responsibilities include front desk duties, guest check-ins, conflict resolution, safety checks, emergency response, meal service, and maintaining records. Requires a high school diploma, strong conflict resolution, self-direction, and problem-solving skills. Must work flexible hours, including overnight and weekends, and respond appropriately in crisis situations. Physical requirements include lifting 25 pounds and operating equipment. Continued employment depends on biennial background checks. Candidates should demonstrate professionalism, respect for diversity, integrity, and a commitment to service. Benefits include sick leave; employment is contingent on background screening and ability to perform essential duties with accommodations if needed.