Accounting Software, Administrative Skills, Collection Agency, Customer Support/Service, Driver's License, Editing, English Language, Establish Priorities, Federal Laws and Regulations, Mail Processing, Multilingual, Physical Demands, Procedure Development, Reconciliation, Record Keeping, Reporting Skills, Resolve Customer Issues, Spanish Language, State Laws and Regulations, Telephone Skills, Time Management, Vehicle Driving, Writing Skills
TEMPORARY HELP - DISTRICT COURT
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Job Description
Job Title: Temporary Help
Department/Division: District Court
Reports to: Varies by Division
Supervises: n/a
FLSA Classification: Non-Exempt
Pay Grade: $20/hr
Employee Group: Non-Bargaining
Revision Date: June 2026
Minimum Education: High school diploma or equivalent.
Minimum Experience: n/a
Minimum Certifications: n/a
Other Requirements:
- Valid Washington State Driver's License if driving a vehicle for County business.
- Bilingual in Spanish preferred.
POSITION SUMMARY:
This position provides general clerical support to the District Court and provides courteous and efficient customer service to the public.
ESSENTIAL FUNCTIONS:
The following duties are essential for this position. However, they are not to be construed as exclusive or all-inclusive. To be successful in this position, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned.
- Provides first line customer service to internal and external customers; greets, receives and screens visitors and customers; receives calls on a multi-line phone system and routes calls to appropriate individual or takes messages.
- Addresses and resolves customer questions/concerns as able and refers complex inquiries, requests, or complaints to appropriate staff.
- Sorts, classifies and codes entries and transactions in accordance with established court procedures, accounting system, and verbal instructions.
- Maintains account records by posting and reconciling data; verifies data, then enters and edits reports or information; searches files and records for readily identifiable information as directed.
- Identifies and resolves discrepancies in accordance with established procedures.
- Processes various reports from collection agencies regarding status of specific cases.
- Files documents for/from District Court proceedings.
- Sets Court dates in JIS system/software as needed.
- Sorts, copies, and distributes a variety of correspondence, deliveries, and time-stamps mail; opens, logs, and routes office mail; may prepare out-going mail for the department including bulk and special mailings.
- Composes general correspondence and prepares regularly recurring reports; types and distributes standardizes forms; proofreads and edits documents.
- Enters, scans, indexes, updates, and maintains information in spreadsheets, databases, and reports.
- Maintains electronic filing, paper filing, and record systems to provide easy access to records and information; provides retention of records as required by Court and County policies.
- Organizes and maintains resource information in a variety of formats.
- Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:
- Operation of standard office equipment and software consistent with this position.
Skill in:
- Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
Ability to:
- Read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position.
- Prepare and maintain accurate and concise records and reports.
- Maintain professionalism at all times.
- Maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provisions of the Public Records Act and other applicable State and Federal statutes and regulations.
- Work the allocated hours of the position.
PHYSICAL AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
- Work has standard vision requirements.
- Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
- Hearing is required to perceive information at normal spoken word levels.
- Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
- Work has no exposure to adverse environmental conditions.
- Work is generally in a moderately noisy office setting (e.g. business office, light traffic).
Position : 111000047
Code : 14-4
Type : INTERNAL & EXTERNAL
Location : DISTRICT COURT - GENERAL
Group : NON BARGAI
Job Class : NON BARG NON-EXEMPT TEMP
Posting Start : 06/18/2026
Posting End : 07/02/2026
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Benton County Washington