Temporary Human Resource Office Assistant

Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close and nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship, and practice.

At Pacific University, we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove and Hillsboro. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, and acquire and share knowledge.

GENERAL DESCRIPTION OF POSITION

Provides a range of administrative support functions for the HR Team. This is a front-line, front-facing position that performs various functions related to operations and customer service needs within Human Resources. Responsibilities include greeting customers; answering phones and emails, entering data into a variety of databases; providing communications and related correspondence internally and externally via face-to-face, phone, and electronic methods, event planning, and performing other duties as assigned.

ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES

• Customer Service & Triaging: Serves as the initial point of contact for students, employees, and the public via telephone, e-mail, and walk-ins to assist in answering questions, explaining University policies and procedures, assisting, directing, coordinating, and offering guidance as it relates to Human Resources, ensuring quality customer service.
• Information Security: Maintains strict confidentiality regarding payroll, financial details, and related HR matters.
• Employment Verifications: Conducts all employment verifications for staff, faculty, and students according to established policies and procedures. Handles externally generated unemployment requests.
• Job Postings: Coordinates, monitors, and maintains job requisitions, postings, and track the status of candidates in the HRIS.
• Onboarding: Conducts background checks and employee eligibility verifications including I-9s and EADs. Provides and handles onboarding processes in the HRIS system for faculty, staff and student workers.
• Document Processing & Clerical Support: Drafts correspondence and memoranda, and performs clerical duties as needed. Prepares, maintains, and routes Position Descriptions, Position Requisitions, Personnel Action Forms, Project documents, and Work Orders. Assists with the review and filing of Remote Work Agreements for staff.

SECONDARY FUNCTIONS

Performs other related duties, projects, and initiatives as assigned.

JOB SCOPE

The HR Office Assistant is responsible for the comprehensive management and smooth operation of the HR office and serves as the primary point of contact for all HR-related inquiries. This role requires exceptional organizational skills, a strong commitment to confidentiality, and the ability to coordinate a variety of HR functions and projects effectively.

SUPERVISOR RESPONSIBILITY

This position has no direct supervisory responsibilities.