Temporary Instructional Designer

Ttec

Austin, Texas

JOB DETAILS
JOB TYPE
Temporary
SKILLS
Adult Learning, Artificial Intelligence (AI), Audio Editing, Automation, Career Development, Communication Skills, Content Development, Customer Experience, Data Analysis, Diversity, English Language, Game Design, Graphic Design, Healthcare, Instructional Design, Learning Management System (LMS), Microsoft Office, Microsoft PowerPoint, Online Chat, Performance Analysis, Performance Modeling, Productivity Management, Project/Program Management, Service Delivery, Short Messaging Service (SMS), Simulation, Software Design, Tuition Reimbursement, User Experience Design (UXD), User Interface/Experience (UI/UX), Video Chat, Work From Home, eLearning
LOCATION
Austin, Texas
POSTED
2 days ago
Temporary Instructional DesignerYour potential has a place here with TTEC's award-winning employment experience. As an Temporary Instructional Designer working remotely in the United States, you'll be a part of bringing humanity to business.Looking for an opportunity to build exceptional learner and customer experiences? Passionate about learning sciences-based technology and user experience? Are you a fan of game design and videogames? In this role, you'll design amazing learning experiences through the lens of the learners. You'll bring your instructional design and user experience design to drive better learning engagement and better learner knowledge and retention. You'll be exposed to innovations in the areas of automation, AI, social, simulation, self-paced, game-based, and mobile learning.You'll be responsible for the design, development, delivery, evaluation, as well as enhancement and maintenance of virtual blended learning experiences that are human-centered, goal-oriented and data driven. This exciting role uses a variety of methodologies and technologies from learning design, learning science, graphic design, and media design to create learning content and experiences.You'll report to the Senior Manager, Instructional Design. You'll impact the employee journey, clients, and the overall business globally with your redesign of the curriculum and learner experience.During a Typical Day, You'llBuild, incubate, test, and go live with learning solutions that bring about great learning experiences across multiple clients, verticals, and geographiesKeep the learner experience front-and-center in everything you do, applying human-centered design and design thinking in an agile and multidisciplinary environmentSupport the Global Learning Delivery Project Management team in the curriculum design and redesignLeverage learning data to monitor performance, predict learner success, and deliver the right outcomesConduct research on learning tools and platformsWhat You Bring to the Role3 years of demonstrable experience including building e-learning content using Articulate Storyline or similar authoring tools, using advanced features in audio-editing tools, using learning technology apps for rapid design and creating user content using basic graphic design featuresKnowledge of and practical application of adult learning theory, user design, and learning design principlesExperience using Learning Management Systems and/or Learning Experience SystemsProficiency in Microsoft Office including using advanced features in PowerPoint and basic features in ExcelBasic project management skills and familiarity with task manager or productivity toolsExperience in learning data analysis to effectively evaluate behavioral and business impact of training programsAdvanced English communication skillsWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAsk us about our paid time off (PTO) and wellness and healthcare benefitsAnd yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.Location/Division Austin, Texas, Remote Job Requisition 04D3I Work From Home Yes

About the Company

T

Ttec

We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values and how we support gender diversity, including through a leadership program that empowers the women of TTEC.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Game Rooms, Life Insurance, Merchandise Discounts, On Site Cafeteria
WEBSITE
http://www.ttecjobs.com