Temporary Operations Support Analyst

International Motors is hiring an Operations Support Analyst. This is a temporary position with potential for full-time employment. The purpose of this position is to provide operations support for all duties as assigned to accurately and efficiently support our customers and daily operations in areas of customer service, accounting, transportation, records, claims and returns.

Schedule: Monday through Friday 9:00 AM - 5:30 PM

• Performs a variety of tasks to support the preparation of the detailed financial statements and the maintenance of various financial subsystems.
• Performs routine activities within the computer room, such as monitor all systems, equipment logs, reports, and batch schedule performance.
• Perform first level problem determination and resolution or escalate issue accurately to appropriate personnel and properly document outages and problems.
• Receive and respond to all customer inquiries, return requests, credits and discrepancies that are related to customer and dealer parts returns, including shipped-in-error, ordered-in-error, annual surplus, specials, and terminations. Process and complete all dealer inquiries and adjustments to invoices and statements resulting from customer orders.
• Trace and expedite inbound and outbound shipments with various transportation carriers, preparing claims, reports, and issuing credits for damages, shortages, and related items. Check freight bills, verifies rates, tariff applications and classification on all inbound and outbound shipments.
• Maintain record integrity by performing inventory checks in the warehouse, to investigate and do root cause trend analysis on inventory discrepancies, making accurate inventory adjustments, processing inbound receipts, investigating receipt discrepancies, and performing various office related and reporting functions.

• High School Diploma or GED

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status
• Willingness and ability to work flexible schedules in a fast paced environment
• Physical Requirements:
  • Ability to lift 15-45 pounds
  • Ability to stand/walk 67-100% of the time
  • Ability to climb a ladder and/or stairs

• Positive Attitude, Ethics and International Values which support our company’s values, and a healthy, high performance culture
• Demonstrated organizational skills and ability to prioritize multiple tasks and assignments
• Proven ability to be a team member
• PC literate, proficient with Microsoft Office package

This position offers competitive hourly pay along with a comprehensive benefits package designed to support employee wellbeing. Benefits include medical, dental, vision, prescription, and hearing coverage; paid time off (vacation) and holidays; a 401(k) retirement plan; life insurance; short- and long-term disability coverage; and tuition assistance. Employees also have access to an Employee Assistance Program (EAP) which provides confidential support when needed.

About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.

About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.

*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email 

hub@international.com?subject=Application%20Accomodation%20Request