Temporary Part-Time Residential Community Safety Officer (RCSO)

Syracuse University
  • Syracuse, NY
    3 days ago

    Job Description

    The part-time, temporary Residential Community Safety Officer (RCSO) is a part-time, temporary position that assists the Department of Public Safety (DPS) in maintaining safe access in campus residential halls.

    Education and Experience

    • High School diploma or GED required.
    • Previous experience in a collegiate setting is preferred.
    • Must possess a valid New York State identification.
    • Must be able to obtain a New York State Security Guard license and meet department and New York State Security Guard Act standards and qualifications.
    • Successful completion of a Field Training Program.
    • Able/willing to work evening, day and afternoon shifts, including weekends and holidays.
    • Employment is contingent upon successful completion of a thorough background check which includes employment history, character references and a criminal records check.
    • Upon hire, candidates must submit to a pre-employment drug test and future random drug screenings.

    Skills and Knowledge

    • Ability to work independently or as part of a team and the ability to interrelate with individuals from diverse backgrounds.
    • Ability to be creative and innovative in solving issues and problems.
    • Experience with Windows based computer systems and email needed.
    • Exceptional customer service skills, with assertive, yet helpful personality necessary.
    • Written communication skills needed, including legible and/or typed (computer) forms of communication.
    • Ability to read, comprehend, and follow policies and procedures essential.
    • Attention to detail, focus and alertness required.

    Responsibilities

    • The Residential Community Safety Officer is responsible for validating access at designated residential living center doors during specific scheduled hours.
    • Validate the IDs of all persons entering the residential facility utilizing a Windows based computer and related access control card reader technology.
    • Ensure that all visitors and guests are signed in and the appropriate sponsorship is confirmed.
    • When necessary, effectively communicate with non-authorized visitors University's access policies.
    • Use sound judgment and reasoning when faced with questionable or ambiguous situations.
    • Be responsible for accurate time reporting.
    • Prepare reports regarding unauthorized access, including creating incident reports and judicial complaints.
    • Utilize standard portable radio communication to report incidents to Public Safety.
    • Foot patrol may be required.
    • Other duties as assigned.

    Physical Requirements

    Not Applicable

    Tools/Equipment

    Not Applicable

    Application Instructions

    In addition to completing an online application, please attach a resume and cover letter.

    Numbers & Facts

    LocationSyracuse, NY

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