The part-time, temporary Residential Community Safety Officer (RCSO) is a part-time, temporary position that assists the Department of Public Safety (DPS) in maintaining safe access in campus residential halls.
Education and Experience
High School diploma or GED required.
Previous experience in a collegiate setting is preferred.
Must possess a valid New York State identification.
Must be able to obtain a New York State Security Guard license and meet department and New York State Security Guard Act standards and qualifications.
Successful completion of a Field Training Program.
Able/willing to work evening, day and afternoon shifts, including weekends and holidays.
Employment is contingent upon successful completion of a thorough background check which includes employment history, character references and a criminal records check.
Upon hire, candidates must submit to a pre-employment drug test and future random drug screenings.
Skills and Knowledge
Ability to work independently or as part of a team and the ability to interrelate with individuals from diverse backgrounds.
Ability to be creative and innovative in solving issues and problems.
Experience with Windows based computer systems and email needed.
Exceptional customer service skills, with assertive, yet helpful personality necessary.
Written communication skills needed, including legible and/or typed (computer) forms of communication.
Ability to read, comprehend, and follow policies and procedures essential.
Attention to detail, focus and alertness required.
Responsibilities
The Residential Community Safety Officer is responsible for validating access at designated residential living center doors during specific scheduled hours.
Validate the IDs of all persons entering the residential facility utilizing a Windows based computer and related access control card reader technology.
Ensure that all visitors and guests are signed in and the appropriate sponsorship is confirmed.
When necessary, effectively communicate with non-authorized visitors University's access policies.
Use sound judgment and reasoning when faced with questionable or ambiguous situations.
Be responsible for accurate time reporting.
Prepare reports regarding unauthorized access, including creating incident reports and judicial complaints.
Utilize standard portable radio communication to report incidents to Public Safety.
Foot patrol may be required.
Other duties as assigned.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
Numbers & Facts
Location
Syracuse, NY
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