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Temporary - Peer Review Operations Coordinator

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    Skills

    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Analysisunmatched
    • English Languageunmatched
    • IEEE (Institute of Electrical and Electronic Engineers)unmatched
    • Interpersonal Skillsunmatched
    • Journalismunmatched
    • Metricsunmatched
    • Multitaskingunmatched
    • Onboardingunmatched
    • Operational Auditunmatched
    • Organizational Skillsunmatched
    • Outsourcingunmatched
    • Performance Managementunmatched
    • Process Developmentunmatched
    • Process Managementunmatched
    • Publicationsunmatched
    • Reporting Skillsunmatched
    • Supplier Optimizationunmatched
    • Team Lead/Managerunmatched
    • Time Managementunmatched
    • Vendor/Supplier Selectionunmatched

    Description

    ''119525'',''true'',''119525'',''false'',''Submission for the position: Temporary - Peer Review Operations Coordinator - (Job Number: 260261)'',''false'',''119525'',''false'',''true'',''Temporary - Peer Review Operations Coordinator '',''260261'',''N/A'',''!*!

    Job Summary

    The person in this position will be a key contributor to the team supporting IEEE societies in the receipt, review, and timely publication of journal manuscripts. They will help optimize workflows across vendor teams to deliver best-in-class peer review support for a growing portfolio of journal Editors-in-Chief and Associate Editors. Responsibilities include streamlining processes, overseeing vendor deliverables, and ensuring efficient, reliable peer review workflows. This role also ensures high-quality performance across outsourced resources and vendors while coordinating journal assignments and project tasks.

    Key Responsibilities

    • Provide leadership for a team of outsourced resources and vendors. Responsibilities include:
    • Onboarding new vendor resources and appropriately delegating vendors among the portfolio, ensuring a fair and even distribution of work
    • Manage the daily processes, workflows, and projects of publications review, recommending process changes, workflow improvements, and solutions to department senior management as appropriate
    • Support volunteer Editors-in-Chief in the online peer review process by taking on lead responsibility for a portfolio of ScholarOne Manuscripts sites, whether directly or in an oversight capacity. This includes: Database and manuscript processing and handling; managing follow-up processes to ensure papers do not become severely overdue; Working in conjunction with EIC to select associate editors to manage reviews and deliver manuscripts to selected reviewers; Ensuring that associate editors have sufficient information to select peer reviewers for manuscripts; Using functionality of online peer review system, prepare and maintain appropriate correspondence and notifications to system users (EICs, authors, associate editors, and reviewers); Act as first point of contact for system user questions, taking on responsibility to ensure that all questions are answered promptly and in a manner consistent with applicable IEEE policies
    • Work with EICs and editorial board members to create reports to both monitor and expedite the progress of manuscripts in the queue, develop metrics, and monitor the overall activity of all participants.
    • Act as the first point of contact for system user questions, taking on responsibility to ensure that all questions are answered on time and in a manner consistent with applicable IEEE policies

    '',''!*!

    Job Summary

    The person in this position will be a key contributor to the team supporting IEEE societies in the receipt, review, and timely publication of journal manuscripts. They will help optimize workflows across vendor teams to deliver best-in-class peer review support for a growing portfolio of journal Editors-in-Chief and Associate Editors. Responsibilities include streamlining processes, overseeing vendor deliverables, and ensuring efficient, reliable peer review workflows. This role also ensures high-quality performance across outsourced resources and vendors while coordinating journal assignments and project tasks.

    Key Responsibilities

    • Provide leadership for a team of outsourced resources and vendors. Responsibilities include:
    • Onboarding new vendor resources and appropriately delegating vendors among the portfolio, ensuring a fair and even distribution of work
    • Manage the daily processes, workflows, and projects of publications review, recommending process changes, workflow improvements, and solutions to department senior management as appropriate
    • Support volunteer Editors-in-Chief in the online peer review process by taking on lead responsibility for a portfolio of ScholarOne Manuscripts sites, whether directly or in an oversight capacity. This includes: Database and manuscript processing and handling; managing follow-up processes to ensure papers do not become severely overdue; Working in conjunction with EIC to select associate editors to manage reviews and deliver manuscripts to selected reviewers; Ensuring that associate editors have sufficient information to select peer reviewers for manuscripts; Using functionality of online peer review system, prepare and maintain appropriate correspondence and notifications to system users (EICs, authors, associate editors, and reviewers); Act as first point of contact for system user questions, taking on responsibility to ensure that all questions are answered promptly and in a manner consistent with applicable IEEE policies
    • Work with EICs and editorial board members to create reports to both monitor and expedite the progress of manuscripts in the queue, develop metrics, and monitor the overall activity of all participants.
    • Act as the first point of contact for system user questions, taking on responsibility to ensure that all questions are answered on time and in a manner consistent with applicable IEEE policies

    '',''!*!

    Education

    • Bachelor''s degree in English, journalism, or communications or equivalent experience

    Work Experience

    • Previous experience in publishing, with a focus on peer-review platforms (specifically ScholarOne) is highly desirable.
    • Experience with reporting tools on peer-review platforms and comfort analyzing data.
    • Candidate must have excellent interpersonal, customer service, and communication skills; frequent communication with Editors is required.
    • Must be comfortable as the party responsible for deliverables across a portfolio of publications with differing requirements and deadlines.
    • The ability to handle multiple tasks and meet deadlines, along with the ability to work independently.

    '',''!*!

    Education

    • Bachelor''s degree in English, journalism, or communications or equivalent experience

    Work Experience

    • Previous experience in publishing, with a focus on peer-review platforms (specifically ScholarOne) is highly desirable.
    • Experience with reporting tools on peer-review platforms and comfort analyzing data.
    • Candidate must have excellent interpersonal, customer service, and communication skills; frequent communication with Editors is required.
    • Must be comfortable as the party responsible for deliverables across a portfolio of publications with differing requirements and deadlines.
    • The ability to handle multiple tasks and meet deadlines, along with the ability to work independently.

    '','''','''',''Publications'',''Publications'',''United States-New Jersey-Piscataway'',''United States-New Jersey-Piscataway'','''','''',''Full-time'',''Full-time'',''Temporary'',''Temporary'',''Jul 30, 2026, 11:57:32 AM'',''Jul 30, 2026, 11:57:32 AM'',''false'',''119525'',''119525'',''true'',''119525'',''false'',''Submission for the position: Temporary - Peer Review Operations Coordinator - (Job Number: 260261)'',''false'',''119525'',''false'',''true''

    Numbers & Facts

    LocationPiscataway, NJ
    IndustryOther/Not Classified
    Company Size10,000 employees or more
    Year Founded1840
    Websitehttp://www.ieee.org/index.html

    About Company

    IEEE is the world's largest professional association dedicated to advancing technological innovation and excellence for the benefit of humanity. IEEE and its members inspire a global community through IEEE's highly cited publications, conferences, technology standards, and professional and educational activities.

    IEEE creates an environment where members collaborate on world-changing technologies – from computing and sustainable energy systems, to aerospace, communications, robotics, healthcare, and more. The strategic plan of IEEE is driven by an envisioned future that realizes the full potential of the role IEEE plays in advancing technology for humanity.

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