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Temporary Provider Services Representative

Top Prospect Group LLC
  • Portland, ME
  • Instant Apply
3 days ago

Job Description

We are seeking a customer-focused professional to join our team! In this role, you will assist healthcare providers by answering inquiries, resolving issues, and delivering exceptional service.
Responsibilities:
  • Respond to phone, email, and electronic inquiries from providers
  • Research and resolve provider concerns in a timely manner
  • Educate providers on policies, procedures, and self-service resources
  • Document all interactions accurately
  • Partner with internal teams to ensure issue resolution
  • Provide professional, world-class customer service
Qualifications:
  • High School Diploma or equivalent
  • 3+ years of customer service experience required
  • Medical billing experience preferred
  • Strong communication, problem-solving, and computer skills
#INDTPGPortland

Numbers & Facts

LocationPortland, ME
IndustryStaffing/Employment Agencies
Company Size20 to 49 employees
Year Founded2009
Websitehttp://www.topprospectgroup.com/

About Company

Top Prospect Group founders and management team offer more than 75 years of combined experience in Information Technology, Creative & Marketing, and Finance & Accounting staffing and solutions. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. We meet with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are able to provide a more consistent recruitment process. Motivated by a partnership philosophy, our staff possesses a deep understanding of how to forge mutually beneficial long-term relationships. We believe in what we do and continuously strive for excellence.

Skills

  • Billingunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Healthcare Providersunmatched
  • High School Diplomaunmatched
  • Medical Billingunmatched
  • Problem Solving Skillsunmatched
  • Service Deliveryunmatched
  • Time Managementunmatched

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