Temporary Public Safety Telecommunicator - (Pool)

Posting Details

Posting Details

University Information

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Department University Police - 35340 External Link to Posting https://jobs.uncw.edu/postings/39383 Vacancy Number TSP5664PST Working Title Temporary Public Safety Telecommunicator - (Pool) Job Title Dispatcher Temp Position Type SHRA Temporary Job Category Law Enforcement & Public Safety FLSA for Position Nonexempt Brief Summary of Work for this Position

This Telecommunicator position performs technical communications work in support of public safety operations. Work involves receiving emergency and non-emergency calls, monitoring alarms, obtaining and relaying information, prioritizing calls/alarms and coordinating response procedures, dispatching appropriate public safety personnel, and maintaining public safety communications logs and databases. Telecommunicators are responsible for operating a variety of complex telecommunications and computer equipment, including multi-line phone systems, multi-channel police consoles, two-way radios, scanners, and Division of Criminal Information terminals.

This position is designated as a Campus Security Authority in accordance with the Jeanne Clery Campus Safety Act (Clery Act). This position will be required to complete annual training about reporting responsibilities and report Clery crimes that occur within one of three categories of properties: On-Campus property, Non-Campus Property, or Public Property.

Minimum Education and Experience Requirements

• High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work.
• Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment.

Preferred Education, Knowledge, Skills & Experience

• Knowledge of the integral workings of a law enforcement agency, in particular the dispatch aspect.
• Willingness to communicate and effectively get along with the public.
• Oral Communication skills are required. Knowing how to type is essential to being able to perform the job as Telecommunicator.
• Typing the Daily Police Bulletin, memos for officers, and some reports are all part of the Telecommunicator's responsibilities.
• Being able to communicate well with the public is a very important task. If a crime has been committed, it is important that the Telecommunicator get as many details as possible to pass on to the officer assigned to the call.
• The ability to rapidly check files in the computer is needed. The ability to listen for any radio traffic, telephone calls, and fire alarms and communicate with the person calling.
• The ability to read the written orders and read messages coming from agencies sending messages through the DCI Computer Terminal.

Required Certifications or Licensure

• Certification as DCI computer operator.
• Requires completion of a recertification course every two years to maintain Telecommunicator certification.

Primary Purpose of Organizational Unit College/School Information Work Hours Possible Shifts: 7a-7p, 7p-7a, varying Work Days Sunday-Saturday Hours Per Week Minimum 24 hrs per week and Up to 38 Hours per week Type of Position Anticipated Hiring Range $17 / hour Special Instructions to Applicants

PLEASE NOTE: This is a temporary position. The length of the assignment will be based on department need with the possibility of continuation.

Employees in temporary positions are not considered permanent state employees and do not earn leave.

Applications must be submitted through the online application system to be considered.

Job Posting Date 05/19/2026 Job Closing Date 08/09/2026 EEO Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Number of Openings Multi-Positions

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Have you ever worked in a law enforcement, fire or ems telecommunication center before?

• Yes

• No

• • How did you learn of this opportunity with UNCW? (2026)

• UNCW Website

• UNCW LinkedIn Page

• UNCW X Account (formerly Twitter)

• UNCW Employee Referral

• UNCW Instagram Account (UNCW_jobs)

• UNCW Job Alert

• Chronical of Higher Education

• Glassdoor

• Higher Ed Jobs

• Indeed

• Inside Higher Ed

• North Carolina Job Network

• Craigslist

• Career Events/Job Fairs

• Billboards/Marquee

• Other

• If you selected "Other" to the question above, please explain how you found out about this opportunity. Enter N/A if not applicable.

(Open Ended Question)