Temporary Social Media and Community Outreach Intern

Temporary Social Media and Community Outreach Intern

Salary

$35,152.00 - $42,723.20 Annually

Location

City of Merced, CA

Job Type

Intern

Job Number

1500

Department

City Manager

Opening Date

07/09/2026

Closing Date

Continuous

Description

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION

Under general direction, incumbent will assist with planning, organizing, coordinating, and creating social media and community outreach for City events, meetings, and projects.

DISTINGUISHING CHARACTERISTICS

The incumbent is expected to be technically proficient in content creation, social media literacy, social media analytics, and other public facing items. Incumbent must exhibit a mastery of grammar in both oral and written communications and demonstrate professional customer service.

REPORTS TO:

City Manager or designee

CLASSIFICATIONS SUPERVISED

This is not a supervisory classification.

Examples of Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Assist with creating and posting content for city social media platforms (Facebook, Instagram, X, NextDoor, and LinkedIn)
• Support scheduling and monitoring of social media posts using approved tools
• Help track basic social media analytics and engagement metrics
• Assist with drafting captions, announcements, and community updates
• Support community outreach initiatives and City events as needed
• Monitor public comments and messages and route inquires appropriately
• Collaborate with City staff on communication and outreach projects
• Perform other related duties in support of the City Manager's Office.

Typical Qualifications

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Social media strategies, analytics, and scheduling tools (example: Hootsuite, Sprout Social, Canva, Meta Business Suite, etc.
• Best practices in social media communication
• Best practices in customer service
• Proper grammar rules
• Business etiquette

Ability to:

• Organize and support community events and outreach programs.
• Write public facing updates, bulletins, and announcements using proper grammar and in incumbent's own words. AI shall be limited in its use as a resource only and shall not be used to write public facing documents in its entirety.
• Complete tasks in a timely manner, using available software tools for follow-up of any outstanding items as needed.
• Follow directions.
• Work collaboratively in a team setting.
• Communicate with the public in a professional manner.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

A degree or coursework in communications, public relations, marketing, or a related field.

Experience:

Work with social media platforms, such as Facebook, Instagram, Twitter/X, NextDoor, and LinkedIn, in a professional setting.

Familiarity with content creation tools is highly preferred.

License or Certificate:

Possession of an appropriate California Driver license. Reliable transportation is required to ensure the ability to travel to work during the expected hours.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Environment: Work is performed in an office environment with travel from site to site and frequent contact with staff and the public.

Physical: Primary functions require sufficient physical ability to work in an office environment; frequently stand and walk; sit for extended periods; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal communication; and use of engineering and office equipment, including computers, telephone, calculators, copiers, and FAX.

Employer City of Merced

Address 678 W 18th Street

Merced, California, 95348

Phone 209-385-6837

Website http://www.cityofmerced.gov