Temporary Survey Operations Specialist

Posting Details

Posting Details

University Information

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Department UEFA Operations - 33000 External Link to Posting https://jobs.uncw.edu/postings/40849 Vacancy Number TSP5729PST Working Title Temporary Survey Operations Specialist Job Title Temporary Survey Operations Specialist Job Category Unspecified FLSA for Position Nonexempt Brief Summary of Work for this Position

Tasks & Responsibilities

• Manage Faculty Senate surveys in Qualtrics, including survey development, configuration, testing, deployment, monitoring, reminders, and closure.
• Develop and maintain complex survey workflows, including branching/display logic, embedded data, piped text, and multi-stage surveys where responses from one survey determine the population or content of subsequent surveys.
• Prepare and manage survey populations by combining data from multiple university sources, applying inclusion/exclusion criteria, and identifying and resolving duplicate, incomplete, or inaccurate records.
• Perform data cleaning and quality control to ensure faculty populations, survey distributions, and response data are accurate and consistent.
• Test and troubleshoot survey logic and data workflows before and after deployment, including verifying that participants receive the appropriate surveys and questions based on their characteristics or prior responses.
• Manage survey distributions and response monitoring, including contact lists, invitations, reminders, response rates, and follow-up communications.
• Export, clean, organize, and maintain survey data for reporting and analysis.
• Document survey processes and workflows, including data sources, population criteria, survey logic, and recurring procedures to ensure consistency and continuity.
• Collaborate with Faculty Senate leadership and university stakeholders to translate survey requirements, ensure population accuracy, and maintain a consistent survey schedule.
• Provide technical support for the surveys post-deployment by responding to technical requests from recipients and generating new survey links when needed.

Minimum Education and Experience Requirements

• 5+ years of experience working with Qualtrics and data systems a requirement
• Intermediate to advanced experience with Qualtrics, particularly Survey Flow, branching logic, embedded data, contact lists, distributions, and survey testing.
• Strong Excel and data-cleaning skills, including filtering, sorting, lookups, duplicate identification, and working with large datasets.
• Strong attention to detail and ability to identify and resolve data discrepancies independently.
• Ability to work with data from multiple sources and apply defined criteria to create accurate populations.

Preferred Education, Knowledge, Skills & Experience

• Master's or bachelors degree

Required Certifications or Licensure Primary Purpose of Organizational Unit College/School Information Work Hours Varies Work Days Monday - Friday Hours Per Week 15 - 20 hours per week Type of Position Anticipated Hiring Range $29/hr - $36/hr Special Instructions to Applicants

This position is scheduled to start on November 1, 2026, and end on April 30, 2027.

This is a part-time, temporary position requiring 15 to 20 hours of work per week. The specific schedule can be discussed during the interview process.

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application. Failure to answer all required questions will cause the system to disqualify your application. Applications must be submitted through the online application system to be considered.

Job Posting Date 09/30/2026 Job Closing Date 10/15/2026 EEO Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Number of Openings Single Incumbent

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • How did you learn of this opportunity with UNCW? (2026)

• UNCW Website

• UNCW LinkedIn Page

• UNCW X Account (formerly Twitter)

• UNCW Employee Referral

• UNCW Instagram Account (UNCW_jobs)

• UNCW Job Alert

• Chronical of Higher Education

• Glassdoor

• Higher Ed Jobs

• Indeed

• Inside Higher Ed

• North Carolina Job Network

• Craigslist

• Career Events/Job Fairs

• Billboards/Marquee

• Other

• If you selected "Other" to the question above, please explain how you found out about this opportunity. Enter N/A if not applicable.

(Open Ended Question)