Morgan Sayre - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member on a temporary-to-hire basis. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
Greet clients warmly in person and over the phone; direct calls and visitors to the appropriate team members
Answer incoming inquiries and provide general support/assistance
Manage appointment scheduling and maintain the office calendar
Handle basic office administration tasks and support daily operations
Assist with maintaining customer records and updating information as needed
Support the team with follow-up and administrative projects
Engage in customer conversations when appropriate (including identifying opportunities to help clients with insurance needs)
Maintain a professional, organized, and welcoming front-office environment
QUALIFICATIONS
Previous experience in a receptionist, front desk, or customer service role preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Comfortable working with clients in person and over the phone
Basic computer skills (Microsoft Office) and familiarity with CRM systems preferred
Ability to learn agency systems quickly and stay detail-oriented
Insurance license (Property & Casualty and/or Life) preferred; willing to obtain is acceptable