Tenant Relations Coordinator

Part time: starting at $22.00 per hour (experience considered from there)

Job Overview

The Tenant Relations Coordinator is responsible for the daily oversight and operations of a 16-unit independent retirement community. The Tenant Relations Coordinator will oversee tenant relations, rent collection, sales & marketing, community outreach, new tenant move in/ move outs, lease management, tours, and community activity planning. The Tenant relations coordinator will also facilitate housekeeping and maintenance services, to ensure a safe and clean environment for our tenants. The tenant relations coordinator is responsible for maintaining budgeted occupancy and revenue goals and will report directly to administration.

Marketing and Sales

·        Study the market and create a dynamic, Marketing & Sales Plan

·        Identify referral sources and determine how much time is needed to facilitate a partnership

·        Conduct weekly strategy and oversight meetings with Administrator

·        Cultivate a community feel within the building that is welcoming, modern and functional

·        Strive to meet or exceed targeted occupancy and budget

·        Planning and facilitating community events

Tenant Move-In and Move-Out Process

·        Review and facilitate the move-in packet with the tenant and/or family

·        Monthly rent collection

·        Overseen maintenance of tenant files

·        Conduct Move-Out check sheet to ensure the unit is left in good condition and that a security deposit should be refunded

Core Competencies

·        Ability to handle multiple priorities

·        Planning and negotiating skills

·        Possess good written and verbal skills for effective communication

·        Demonstrate good judgement, problem solving and decision-making skills

·        Goal Oriented

Requirements:

• High School diploma/GED required
• Marketing, property management, community relations or medical field experience preferred