Campaigns, Community Support, Concrete, Educational Technology, Land Use, Leadership, Legal, Multitasking, Organizational Skills, Paralegal, Problem Solving Skills, Spanish Language, Team Player, Time Management, Training/Teaching
San Francisco, California
Position Objective: Mission Action is an intersectional, multi-strategy organization that engages in direct services, organizing, and building movement campaigns. Our teams work to transform lives on an individual level as well as affect broader social change. Mission Action is seeking (1) Full-Time Tenant Rights Organizers to work with our Mission SRO Collaborative Program (MSROC). MSROC combines outreach, education, and direct services to organize and improve living conditions for tenants in Single Room Occupancy (SRO) hotels in the Mission District of San Francisco.
Responsibilities:
- Conduct tenant outreach in SRO buildings and provide educational materials to individuals and families
- Perform intake on and provide housing counseling to low-income tenants (including monolingual. Spanish-speaking) by assessing housing problems, answering questions, and providing relevant information.
- Advocate for SRO families and individuals by coordinating with outside agencies in regard to code enforcement and general eviction prevention support in an effort to help tenants housing stability.
- Ensure information regarding a client's housing situation is updated in the database in a timely manner, and all supporting documents are filed in accordance with DSCS policies and procedures.
- Provide warm referrals to other programs for financial assistance, counseling, or other supportive services based on the tenants'/clients' individual needs.
- Coordinate and facilitate leadership development opportunities, educational KYR's workshops, outreach and preventive programming in SRO hotels.
- Help plan and ensure tenant participation at weekly and monthly meetings, legal clinics, community events, mobilizations, or other activities by conducting outreach and timely follow-up.
- Participate in advocacy and organizing campaigns related to the needs of SRO families, including organizing tenants to choose winnable goals, strategize to win concrete victories, and be spokespersons for SRO issues.
- Work with other Mission Action staff to coordinate MSROC tenant input and support on other community related issues such as land use, civic engagement, immigrant rights, and economic justice
- Attend weekly/monthly meetings with supervisors to report on outreach, problem-solve, and plan upcoming work.
Desired Skills:
- Commitment to a larger vision for immigrant, housing, and economic justice.
- Ability to interact with a wide range of clients with cultural humility, kindness, and patience.
- Ability to assume responsibility quickly and work independently and as part of a team.
- Ability to use good judgment, multitask and meet deadlines.
- Ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.
- Ideal candidates will have experience working and building trust with low-income immigrant families/individuals, including at least two years' experience as an organizer, tenant rights advocate, and/or paralegal.
- Ability to speak, read, and write in Spanish is preferred.
- Willingness to work some evenings and weekends to design a flexible schedule
Mission Action (www.missionaction.org) is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.