Tenant Services Administrator

A commercial real estate services firm in Virginia is seeking a Tenant Services Administrator to support tenant inquiries, service coordination, and daily property operations. This role offers an opportunity to work in a fast-paced environment supporting a high-volume office property with a mix of tenant service and administrative responsibilities.

About the Opportunity:

• Shift: Day shift
• Schedule: Monday-Friday
• Hours: 8:30am-5:00pm
• Setting: In-person

Responsibilities:

• Serve as the primary point of contact for tenant inquiries and service requests
• Answer phones, respond to tenant questions, and provide day-to-day administrative support
• Process a high volume of invoices and support other property accounting tasks as needed
• Coordinate with maintenance and property management teams to support repairs, inspections, and service follow-up
• Maintain accurate records of tenant interactions, service requests, and related property activities

Qualifications:

• 0-2 years of experience in customer service, tenant relations, or property management
• Experience using Yardi and Nexus
• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• Ability to multitask and work in a fast-paced environment

Desired Skills:

• Experience with both commercial and residential properties
• Basic knowledge of lease agreements and rental regulations
• General understanding of building maintenance processes