Job Description
Part-Time Tenant Services Administrator
Boylston Staffing is seeking a highly organized and detail-oriented Part-Time Tenant Services Administrator to join a well-established Property Management company in Wellesley. This is an excellent opportunity for an experienced administrative professional who enjoys working with residents, managing multiple priorities, and supporting the day-to-day operations of a busy property management office.
This position is 24 hours per week, with flexibility regarding the specific workdays and hours, provided the schedule remains consistent.
Responsibilities:
Pay: $30.00 per hour
Location: Wellesley, MA
Boylston Staffing is seeking a highly organized and detail-oriented Part-Time Tenant Services Administrator to join a well-established Property Management company in Wellesley. This is an excellent opportunity for an experienced administrative professional who enjoys working with residents, managing multiple priorities, and supporting the day-to-day operations of a busy property management office.
This position is 24 hours per week, with flexibility regarding the specific workdays and hours, provided the schedule remains consistent.
Responsibilities:
- Serve as a professional and friendly point of contact for residents, responding to phone calls, inquiries, and routine tenant requests.
- Provide administrative support for day-to-day property management operations.
- Prepare and process lease renewals, insurance documentation, and policy expiration notices.
- Review, organize, and sort invoices and billing documentation.
- Review tenant ledgers, identify and research balance discrepancies, and assist with account reconciliation.
- Maintain accurate electronic and physical files, including scanning, indexing, and organizing important property and tenant documents.
- Enter and maintain information in Excel spreadsheets and other office systems, ensuring accuracy and timely updates.
- Monitor and maintain office supplies, inventory, and related records.
- Assist with resident communications and tenant relations, escalating issues when appropriate.
- Coordinate and maintain schedules for maintenance personnel and assist with tracking service requests.
- Assist with property advertising, notices, and other marketing-related administrative tasks.
- Support the property management team with general administrative projects and special assignments as needed.
- Maintain confidentiality and accuracy when handling tenant records, financial information, leases, and other sensitive documentation.
- Prior property management experience preferred, but not required.
- Experience with Yardi Breeze or another property management software system is highly desirable.
- Strong working knowledge of Microsoft Word and Excel.
- Excellent organizational skills and strong attention to detail.
- Professional communication and customer service skills, with the ability to interact effectively with tenants, vendors, and staff.
- Comfortable working independently, prioritizing tasks, and managing multiple responsibilities.
- Strong follow-through and ability to maintain accurate records and schedules.
- Previous administrative, office management, customer service, accounting support, or tenant services experience is a plus.
Pay: $30.00 per hour
Location: Wellesley, MA
Numbers & Facts
| Location | Wellesley, MA |
| Industry | Staffing/Employment Agencies |
| Company Size | 1 to 9 employees |
| Year Founded | 2004 |
| Website | http://www.boylstonstaffing.com |
About Company
Boylston Staffing, LLC specializes in the recruitment and placement of temporary and permanent administrative, clerical, office and accounting support professionals throughout Eastern Massachusetts. Commitment, tenure and success make Boylston Staffing the PREMIER LOCAL resource for companies trying to find the best talent available to round out or upgrade their administrative staff and individuals seeking opportunities from entry level to executive suite.
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