Tennis Director (Camelback Village - Arcadia)

The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living.  We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness.  

We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location.  Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter.  

Our culture statement gets right to the point: “As one we have fun and get it done!” Join our team today and experience the Village Way for yourself. 

The ideal candidate will have experience with the following.   

• Managed a 15 court facility
• Handled a club with 2000 tennis playing members
• Management experience with 15 teaching professionals 

Job Summary:
Oversee all tennis operations to ensure delivery of professional, high quality, safe and innovative programs and services to membership. Instruct members in the game of tennis. This position has a broad range of responsibilities and is considered the tennis expert. 

Summary Of Essential Job Functions

• Attract and Retain members by consistently providing excellent customer service.
• Responsible for Tennis facility, and overseeing proper maintenance, staffing, cleanliness and daily operations.
• Approachable management style which includes supervising and managing staff members, planning, assigning and direct work/projects, appraising performance, and annual individual/team goals.
• Responsible for hiring, scheduling and training of Tennis department staff.
• Develop and manage department operating budget.
• Liaison between the General Manager and the membership in regards to tennis programs and services within the club.
• Purchase & maintenance of all Tennis equipment.
• Creates, executes and evaluates ongoing programs (revenue generating and retention programs), as well as special events and participates in other duties as assigned.
• Instructs private, group, and clinic lessons.
• Promotes pro shop sales of racquets, strings, and other tennis equipment.
• Oversee racket stringing and demo rackets.
• Place high emphasis on the importance of the social element. This includes participation in planning and execution of club events as needed, such as Parent’s Night Out, Jazz By The Pool and Casino Night. 
• Supervise charging of programming, event and other fees.
• Provide competent tennis instruction for all groups and levels of players.
• Enforce all the club’s/facility’s rules governing the use of the facility, its equipment and other property.
• Devote a reasonable number of hours to playing tennis with members regardless of their tennis ability.
• Enthusiastically encourage tennis participation by planning events to promote the sport in the facility.
• Oversee in-house club tournament events, social events, free programs such as ladies drop in and men’s drop in.
• Oversee all league play as well as implementation of interclub.
• May participate in MOD (Manager on Duty) program.
• Performs other duties as assigned.

Knowledge/Skills Required: 

• Minimum of 3 to 5 years of supervisory and instructional experience in a Club environment
• Understanding of tennis operations from a business and sport perspective
• Manages the operation of leagues, clinics, ladders and tournaments
• Thorough understanding of the game of tennis, rules and instruction as demonstrated in achievement of RSPA or PTR certifications
• Prior experience running adult leagues and junior development programs
• Obtain CPR certification within 30 days of hire through Company training
• Must be able to successfully pass a background check
• Ability to work evenings and weekends

Knowledge/Skills Preferred:

• Bachelor’s degree and Professional RSPA or PTR certification

Required Abilities

Physical Activity
This position requires frequent standing, walking, and running, grasping, bending and kneeling on the Tennis Court.  Sitting for some periods of time. Substantial repetitive movements (motions) of the wrists, hands, and/or fingers.  Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication.  

Physical Requirement
Sedentary work involving sitting some of the time. Walking and standing are required daily.  Exerting up to 10 pounds of force occasionally to lift, carry, push, and pull or otherwise move objects. In addition, involves physical movement which includes sports and activities related to membership events and programs.

Visual Requirement
This position requires close visual acuity to perform activities such as: preparing and analyzing data and figures, transcribing, viewing computer monitors and extensive reading.

Working Conditions 
It involves typical office or administrative work and member outdoor activity and events in hot weather.