We are a growing video gaming terminal (VGT) route operator in Illinois, dedicated to providing top-tier service, compliance, and performance across our network of gaming locations. We are seeking a reliable and skilled Terminal Handler (Slot Machine Technician) to join our team.
Position Summary
The Terminal Handler is responsible for the installation, maintenance, troubleshooting, and repair of video gaming terminals (slot machines) across multiple locations. This role ensures machines are fully operational, compliant with Illinois Gaming Board regulations, and delivering optimal performance.
Key Responsibilities
Install, configure, and remove video gaming terminals (VGTs) at licensed establishments
Diagnose and repair hardware, software, and network issues
Perform preventative maintenance and routine inspections
Respond to service calls in a timely and professional manner
Ensure compliance with all Illinois Gaming Board regulations
Maintain accurate service logs, maintenance records, and inventory tracking
Handle cash boxes and assist with drop processes (as required)
Coordinate with location staff and internal team members
Maintain uptime and minimize machine downtime across assigned route
Assist with new location setups and terminal upgrades
Qualifications
Previous experience with slot machines, VGTs, or gaming equipment preferred
Strong mechanical and electrical troubleshooting skills
Ability to lift up to 75 lbs and work on feet for extended periods
Strong attention to detail and organizational skills
Ability to pass background check (required for gaming license)
Preferred Qualifications
Experience working with Illinois VGT systems
Familiarity with Illinois Gaming Board compliance standards
Technical certifications (electronics, IT, or similar)
Experience in route-based service roles
Compensation & Benefits
Competitive hourly pay ($20 - 28/hour based on experience)
Overtime opportunities
Company vehicle or mileage reimbursement
Health and dental insurance (after 90 day probationary period)
Paid time off (after 90 day probationary period) and holidays (6)
Growth opportunities within a rapidly expanding company
After a period of 3 years employees become eligible to be included into a revenue share for operational employees once a threshold of location count has been reached (at any level)
Work Environment
Field-based role traveling between multiple locations
Fast-paced, hands-on work environment
Numbers & Facts
Location
Des Plaines, IL
Salary
$20–$28 Per Hour
Skills
Background Investigationunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Diagnostics Solutions/Softwareunmatched
Driver's Licenseunmatched
Electricityunmatched
Electronicsunmatched
Gamingunmatched
Gaming Equipmentunmatched
Hardware Repairunmatched
Health Insuranceunmatched
Identify Issuesunmatched
Inventory Reportsunmatched
Machining Operationsunmatched
Maintain Complianceunmatched
Modemsunmatched
Network Routersunmatched
Organizational Skillsunmatched
Preventative Maintenanceunmatched
Record Keepingunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Reimbursementunmatched
Slot Machinesunmatched
Telephone Skillsunmatched
Time Managementunmatched
Video Gamesunmatched
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