Terminal Manager

Primary function of this position is to ensure proper supervision of the Transportation Supervisors and assigned drivers and oversee the daily dispatch management using the TMS software. The Terminal Manager will work under the direction of the Director of Transportation/Logistics or Designee to efficiently manage their assigned drivers. The position requires professional communications, computer and presentation skills. Position represents the company in a positive image with employees, customers and the community; always performing in a safe and ethical manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Manages driver accountability of assigned drivers as it relates to DOT compliance, CTPAT, operations, equipment usage, company policies and the discipline of the same.
• Manages the coordination of training of the assigned drivers to ensure assigned drivers are properly trained in company policies and procedures.
• Administers the enforcement, review, reporting and compliance of Hours of Service (HOS) and driver logs in accordance with DOT Regulation and company policy.
• Responsible for monitoring KPI and Productivity goals for assigned drivers as established by the Director of Transportation/Logistics.
• Ensures the Transportation Supervisors conduct continuous and regular Ride-Alongs with assigned drivers to capture data on driver performance, driver safety checks, route usage, route time-lines, route optimization, and customer service to better optimize service and fleet use.
• Assists in the investigations of Incidents, Workplace Injuries, and Accidents of assigned drivers and coordinates with the the Director of Safety to ensure Accident Investigations are in compliance with State and Federal Regulations and Benore company policies and procedures.
• Ensures all department-required forms and documents are completed in a timely manner.
• Responsible for administration of driver attendance records and enforcement, and coordinates driver Time Off requests (Vacation/Sick/Bereavement) of assigned drivers with the dispatch operations department.
• Participates in the driver hiring processes and coordinates hiring process and discipline/terminations with Human Resources.
• Responsible for the completion, execution and management of the Performance Review systems of assigned drivers in a timely, efficient and professional manner.
• Responsible for the efficient and proper submission of payroll for assigned drivers; coordinates with the payroll department or Designee in the completion of payroll submission, payroll issues resolution and payroll distribution.
• Ensures Set up and monitoring of tractor/trailer maintenance and creates network to handle roadside breakdowns and ensures the effective utilization of equipment. Establishes relationships with leasing companies and repair vendors.
• Ensures daily yard checks and equipment inspections are completed daily.
• Establishes effective relationships with customers and maintain as point of contact.
• Effectively communicate schedule to drivers and establish effective means of communication with drivers.
• Reviews required paperwork/documents to ensure they are correct to maintain accurate payroll/billing.
• Manages terminal, including building, grounds, maintenance, janitorial, lot maintenance, supply procurement, etc.
• Follows all workplace processes and standards.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Transportation Supervisors and Truck Drivers (as assigned): Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include: training employees; appraising performance; rewarding and disciplining employees; addressing complaints; resolving problems. Assists in interviewing and hiring process for new employees.

EDUCATION and/or EXPERIENCE

Bachelor Degree in management, transportation or a related field is preferred or combination of Associates Degree and Experience. Five to ten years experience in management and five years transportation is required. Experience in at least two of the following areas is required: dispatch, tractor fleet maintenance, CDL Driving, and/or transportation safety.

SPECIAL SKILLS REQUIRED

Must possess strong interpersonal skills. Must demonstrate good communication skills both written and oral. Must be able to manage multiple tasks and projects. Must possess excellent personal computer skills and having working knowledge of Microsoft Office products software i.e.; Word, Outlook, and Excel. Experience in TMW and Peoplenet or similar is preferred. Extensive knowledge in Federal Motor Carrier Safety Regulations and CTPAT.