Terminal Manager

A logistics and transportation organization in Houston is seeking a self-motivated Terminal Manager capable of thriving in a fast-paced, high-volume environment. This leader will oversee all facility operations, ensuring performance meets or exceeds customer expectations and internal goals. The Terminal Manager is accountable for the safe execution of daily operational plans, resource allocation, team leadership, communication flow, and compliance with key processes while achieving safety, quality, efficiency, and financial targets.

Benefits

• Competitive compensation based on experience

• Employee?selected medical, dental, and vision coverage

• Paid time off and paid holidays

• 401(k) retirement plan

Essential Duties & Responsibilities

• Ensure the operations team communicates effectively and professionally with internal teams, customers, agents, and partner stations regarding freight status, capacity, costs, and availability

• Analyze and audit daily reports to identify performance trends, opportunities, savings, and efficiency improvements

• Lead, motivate, and support a team in a time?sensitive environment; coach and develop employees to meet operational needs

• Implement process improvements as needed

• Maintain communication with management regarding service failures, issues, and OSDs; develop sustainable corrective procedures

• Promote effective conflict resolution and quality control

• Ensure proper staffing levels and oversee hiring, onboarding, training, and employee development

• Enforce company policies and safety standards in accordance with OSHA requirements

• Ensure shipment documentation is complete, accurate, and properly stored

• Perform physical tasks as needed, including standing, lifting, and squatting

• Audit shipment lifecycles, review rates and charges, and adjust as directed

• Supervise daily receiving schedules and direct drivers

• Manage conflict resolution within the team

Competencies

• Five (5) years of management experience

• Proven ability to manage multiple tasks and priorities

• Strong leadership skills with experience coaching and developing others

• Professional communication and conflict?resolution abilities

• Proficiency with MS Office and freight operating systems (e.g., AS400, TMW, Alpha Truck, Freight Data)

• Strong verbal and written communication skills

• Detail?oriented decision?maker with a customer?focused mindset

• Ability to work in a fast?paced, high?volume environment

• Willingness to work extended hours, including nights or weekends

• Ability to perform repetitive tasks and lift up to 50 lbs

• Relevant experience may include transportation, logistics, warehouse operations, dispatching, intermodal, linehaul, or customer service

Preferred Qualifications

• Five (5) or more years of successful managerial and operational experience

• Familiarity with internal policies and procedures

Working Conditions

This role primarily operates in an indoor office environment, with periodic work on dock or shop floors. Conditions may include exposure to noise, vibration, odors, temperature changes, weather elements, varied surfaces, confined areas, and petroleum?based products.

Physical Demands

The position requires extended periods of sitting or standing while using office equipment. The employee must be able to speak, hear, give and receive instructions, and occasionally reach, stretch, crouch, or stoop. Occasional lifting or pushing/pulling may be required.

Headquartered in North Central Indiana and founded in 2009, TalentSource is a sole-source recruiting firm staffed by a team of talent acquisition experts. We specialize in recruiting generalists and providing professional job placement across various disciplines and industries, including temporary and permanent placements, payroll, and specialty staffing solutions for a diverse range of top-tier clients. TalentSource is committed to establishing long-term relationships with both clients and candidates. We achieve our mission of providing superior customer service by delivering customized talent solutions that emphasize quality and continuous improvement.