Do you enjoy solving problems, working independently, and building strong customer relationships?
We're seeking a Territory Account & Service Manager to support and grow an established customer base throughout Northern Ohio and Western Pennsylvania. This is a unique opportunity for someone who combines technical aptitude with strong customer service and business development skills.
In this role, you'll serve as a trusted partner to grocery stores, butcher shops, meat processors, convenience stores, and other food retail customers. You'll provide equipment support, troubleshoot issues, build relationships, and identify opportunities to grow business within your territory.
This is not a traditional desk job or a typical service technician position. We're looking for someone who enjoys being on the road, meeting customers, solving challenges, and helping a business grow.
What You'll Do- Service and support commercial food processing and weighing equipment
- Troubleshoot equipment issues and provide solutions for customers
- Build long-term relationships with existing accounts
- Develop new business opportunities throughout the territory
- Conduct regular customer visits and territory planning
- Serve as a trusted advisor for customers' equipment and operational needs
- Coordinate service schedules and follow up on customer requests
- Represent the company professionally in the field
What We're Looking For- Experience in HVAC, refrigeration, industrial maintenance, food equipment, mechanical service, or a related field
- Strong mechanical aptitude and troubleshooting ability
- Customer-facing experience and excellent communication skills
- Self-motivated and comfortable working independently
- Ability to manage a large geographic territory
- Strong organizational and problem-solving skills
- Valid driver's license and willingness to travel throughout Northern Ohio and Western Pennsylvania
What We Offer- Competitive compensation
- Company vehicle and credit card
- Growth opportunity within an established organization
- Autonomy and flexibility in managing your territory
- Training and ongoing support
- Opportunity to make a direct impact on customer success and business growth
Why Join Us?This is an opportunity to own a territory, develop lasting customer relationships, solve real-world problems, and play a key role in growing an established business. If you're someone who enjoys combining technical expertise with customer interaction and business development, we'd love to hear from you