Territory Logistics Coordinator

ATEC Spine

Wilmington, DE

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JOB DETAILS

SKILLS

Analysis Skills, Biomedicine, Customer Support/Service, Hospital, Identify Issues, Implants, Knowledge Base, Logistics, OEM (Original Equipment Manufacturer), On Call, Operations, Operations Management, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Sales, Team Player, Training Program

LOCATION

Wilmington, DE

POSTED

4 days ago

The purpose of this position is help facilitate the coordination of surgical assets and inventory to ensure all surgical requirements are met. They work closely with the Field Operations Manager and sales organization to ensure surgical assets and inventory are properly tracked and moved from the different customer locations, office, etc. with the goal of optimizing local field consignment.Essential Duties and Responsibilities* Works closely with Sales Team, Surgeons, Operating Room Personnel, Central Processing, and Biomedical and other personnel* Partners closely with ATEC Field Operations Manager, ATEC Field Operations, and Customer Service team* Responsible for aligning with Field Operations Manager/ATEC Field Operations to outline daily route of set/inventory movements* Required to take pictures and track of all set/inventory movements via Trello or whatever inventory system is in place with the distributor location* Responsible for adhering to hospital policies when dropping off and picking up sets (including all required credentialing)* Responsible for maximizing the utilization of consigned sets* Responsible for maintenance of ATEC vehicle* Responsible for swapping out consigned torque wrenches every 6 months* Responsible for managing expiration dates of product and returning/swapping out accordingly* Responsible for tracking replenishment and ensuring all consigned sets are stocked appropriately* Responsible for inspecting trays when necessary* Maintain a log of all tracking numbers for returns and items associated with it* Reporting to the reps any lost items in the sets when receiving back in and following up to ensure the items are found* Transporting and moving sets amongst hospitals* Supports and executes inter-field transfer requests* Maintains a knowledge base of instrument and implant systems through OEM Spine education training programs* Adheres to procedures for troubleshooting and maintenance of products* Analyzes and resolves both routine and non-routine product issues expediently* Solves product problems for customers in an expeditious manner* Provides on-call service and support when required* Performs other duties as assigned

About the Company

ATEC Spine

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