DescriptionVestis is seeking a Territory Manager to join our team in Omaha, Nebraska. At Vestis, we deliver uniforms and workplace supplies that empower people to do good work and good things for others while at work.OverviewThe Territory Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for territory service, safety and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, direct sales, customer satisfaction, route sales and credits.Responsibilities/Essential FunctionsPromote and sustain a safety cultureEffectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territoryReports directly to a Service Manager or where a Sr. Territory Manager is present, will report to the Sr. Territory Manager. If neither are present, will report to the General ManagerCreate a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programsAssist in the new account installations as directed by Service Manager and/or General ManagerManages day to day activities of customer service program(s) for the territoryVisit all required customers each quarter to review growth and service opportunitiesEnsure RSRs respond to and resolve all service requests timelySets clear expectations for customer service and leads by example60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up)Proactively follow up on accounts in jeopardy and resolve service concerns expeditiouslyNegotiate and secure renewal agreements with existing customers that protect pricing and profitabilityRecruit, select and hire Route Sales employeesCompletes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement.Delivers and participates in training to ensure customer retention and service goals are metDaily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution.Attend meetings and complete necessary administrative work to improve customer satisfactionCoordinate collections for accounts receivableProtect and manage merchandise control processesInvestigates and reports on all accidents or incidents, within 24 hours of notificationKnowledge/Skills/AbilitiesDemonstrated ability to successfully interface with a variety of organizational functions to get the job done.Strong interpersonal, analytical, communication, and customer service skills.Considerable negotiation skills.Computer proficiency, including working knowledge of MS Office software.Exposure to sales function preferred.Considerable skills in management, human relations, and communication.Working Environment/Safety RequirementsMajority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.).Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions.Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance.Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance.Experience/QualificationsHigh school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience.Two years of service and route-based industry experience, with proven track record for growing customer accountsPrevious profit and loss accountability and/or contract-managed service experience preferredSignificant customer interface and service experienceProduction planning, maintenance, or warehouse operations experience preferred.License Requirements/CertificationsDriver's licenseAutomobile insurance on personal vehicleMeet minimum DMV/MVR points per company policySuccessful completion of criminal background, motor vehicle record, and drug screen checks.Location7515 D Street Omaha, NE 68124BenefitsVestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short- and long-term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 40 hours of floating holidays, and paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year.About VestisVestis is a leader in the uniform and workplace supplies industry, providing services to locally owned small businesses and Fortune 500 companies across North America. Headquartered in Roswell, GA, Vestis is the second largest provider in the industry and launches with over 300,000 customer locations and approximately 20,000 employees. We know nothing happens until you make it happen. When you're at your best, Vestis is at its best. Be a part of Vestis Nation and join us today.QualificationsEducationRequiredHigh School or betterLicenses & CertificationsRequiredDrivers License (Not CDL)PreferredDOT Medical CertificationEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights ( notice from the Department of Labor.#J-18808-Ljbffr