Territory Manager - Pennsylvania

Position Summary:

• Market and sell Neptune products to water utilities within the Commonwealth of Pennsylvania.
• Manage, train, challenge, and support Neptune's PA distributor and rep firm network.
• Provide input and feedback to Regional Manager regarding customer needs and wants, industry trends, and new product ideas.
• Develop sales and account strategies for assigned territory.
• Provide ongoing forecast and long-term pipeline updates.
• Build ROI cases for AMR/AMI upgrades and full system conversions. Win competitive accounts through creative proposals and phased pilot programs.
• Participate in collections when necessary.

Objectives:

1. Own PA revenue targets, market penetration, and customer retention. Execute a dynamic territory business plan; deliver ongoing forecasts and pipeline updates. Aggressively prospect and close new municipal, authority, and private utility accounts. Utilize negotiation skills to

optimize contract value.

2. Develop and implement sales plans and strategies for assigned accounts to support overall company objectives. Develop and maintain positive customer and distributor relationships. Manage distributors by developing joint business plans, making joint sales calls, setting

measurable sales goals, and conducting quarterly business reviews (QBRs) with all active partners.

3. Analyze territory to ensure optimum direct and indirect coverage. Determine NTG market share and develop and implement a plan to grow Neptune's presence across the Commonwealth of Pennsylvania. Identify coverage gaps and recommend channel adjustments to Regional

Manager.

4. Provide superior service to all customers and distributors including material returns and credits, delivery information, warranty claims, etc. Conduct regular on-site visits; surface expansion and upgrade opportunities. Deliver product demos, technical training, and seamless implementation handoffs.

5. Maintain Salesforce CRM accuracy at 95%+; log all activity weekly. Coordinate and submit winning RFP responses across the territory.

6. Monitor expenses and complete monthly and quarterly reporting requirements.

Requirements:

Education: Bachelor's degree preferred

Experience:

• 2+ years related outside sales experience preferred
• Specific skills and experience in addition to those listed above may be required for specific positions. Demonstrated success hunting and closing new accounts; experience managing or co-selling through distribution channel partners; CRM proficiency; valid driver's license. Direct AMR/AMI metering product experience and existing PA water utility relationships strongly preferred.

Area of Responsibility: Commonwealth of Pennsylvania

Reports To: Northeast Regional Manager

Travel: Required - primarily within Pennsylvania; occasional national travel

Effective: On or around June 1, 2026 (backfill opportunity)