Edmentum Inc logo

Territory Support Representative

Edmentum Inc
  • NY
  • $65,000–$75,000 Per Year
12 days ago

Job Description

WHO WE ARE

Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.

What You''ll Do

Join our Field Sales team as a Territory Support Representative, where you will play a key role in keeping strategic implementations running smoothly for large states, consortiums, and school districts across your assigned territory.

In this role you will:

  • Connect directly with building level leadership through outbound calls and emails to verify renewal purchases and support district and consortium implementations.
  • Prepare and process sales orders with accuracy and care, ensuring clients receive timely, correct documentation.
  • Keep CRM records current and organized so your Field Sales partners always have the latest client insight.
  • Build and share reports that highlight product usage and at-risk accounts, helping the team stay one step ahead.
  • Communicate proactively with clients through follow-ups, confirmations, and helpful product information.
  • Partner across departments, including Customer Service and Customer Success, to deliver a seamless client experience.

Who You Are

  • You have a bachelor''s degree or equivalent experience, ideally in K-12 education.
  • You have experience in sales, business development, or lead generation within a customer-focused, revenue-driven environment.
  • You have hands-on experience with a CRM system and everyday business tools like MS Outlook and virtual meeting platforms.
  • You are confident running professional virtual meetings.
  • You are goals oriented, with a self-starter mentality and strong sense of accountability.
  • You bring a positive attitude, urgency, and initiative to everything you do.
  • You have strong time management, communication, and presentation skills.
  • You thrive in a fast paced, changing environment and pick up new information quickly.
  • You are coachable, with a growth mindset and a drive to build strong product knowledge.
  • You build collaborative relationships across departments and are open to minimal travel.
  • You act with integrity and bring a genuine commitment to Edmentum''s mission and inclusive culture.
  • You are willing to take on evolving responsibilities based on business needs.

Job Application Deadline: September 15, 2026

Pay range for this role:

$65,000-$75,000 USD

At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate.

We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a time away program, volunteer time away, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life.

Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran ("covered veteran"), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees'' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com.

As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants'' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling.

Edmentum's notice regarding the collection of personal information from interested candidates is available here

Numbers & Facts

LocationNY
IndustryComputer/IT Services
Salary$65,000–$75,000 Per Year
Company Size20 to 49 employees
Year Founded1998
Websitehttp://www.ementum.com/

About Company

About eMentum

Providing our clients with the strategic counsel they need for their complex challenges.

Our Mission

eMentum is a woman-owned management and information technology consultancy. We deliver strategy, management, and security solutions that leverage our clients’ strengths, minimize their risks, and meet their goals.

GSA Contracts - Consolidated Schedule

  • Information Technology Services [SIN C132-51]

    Resources and facilities management, database planning and design, systems analysis and design, network services, programming, millennium conversion services, conversion and implementation support, network services project management, data/records management, sub ions/publications (electronic media), and other services.

  • Consulting Services [SIN C874.1]

    Expert advice, assistance, guidance, or counseling in support of the agency’s mission-oriented business functions.

  • Program Integration and Project Management [SIN C874.7]

    Management or integration of programs and projects to include, but not limited to, program management, program oversight, project management and program integration of a limited duration.

GSA Contracts - Schedule 70

  • HSPD-12 Product and Service Components [SIN 132-62]

    Products and services to implement the requirements of HSPD-12, FIPS 201 and associated NIST special publications.

GSA Contracts - Schedule 84

  • Schedule 84: Total Solutions for Law Enforcement, Security, Facility Management Systems, Fire, Rescue, Special Purpose Clothing, Marine Craft, and Emergency/Disaster Response

    Special Item No. 246-60-1 Security Systems Integration and Design Services


    Special Item No. 246-60-2 Security Management and Support Services


    Special Item No. 246-60-3 Security System Life Cycle Support

NAICS

  • 541511 − Custom Computer Programming Services
  • 541512 − Computer Systems Design Services
  • 541519 − Other Computer Related Services
  • 541611 − Administrative Management and General Management Consulting Services
  • 541614 − Process, Physical Distribution, and Logistics Consulting Services
  • 541618 − Other Management Consulting Services
  • 541990 − All Other Professional, Scientific, and Technical Services
  • 611430 − Professional and Management Development Training

Skills

  • Artificial Intelligence (AI)unmatched
  • Business Developmentunmatched
  • Candidate Screeningunmatched
  • Communication Skillsunmatched
  • Compensation Managementunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Documentationunmatched
  • Field Salesunmatched
  • Follow Throughunmatched
  • Hardware Virtualizationunmatched
  • Lead Generationunmatched
  • Leadershipunmatched
  • Microsoft Outlookunmatched
  • Organizational Skillsunmatched
  • Partner Salesunmatched
  • Presentation/Verbal Skillsunmatched
  • Product Developmentunmatched
  • Record Keepingunmatched
  • Riskunmatched
  • Salesunmatched
  • Team Buildingunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Willing to Travelunmatched

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