As a Tesla Advisor you are at the forefront of our mission to accelerate the worlds transition to sustainable energy. Your role is essential in consistently delivering an educational immersive and exciting experience to both current and potential customers exceeding client expectations from their initial showroom visit to their delivery day experience.Your responsibilities encompass guiding customers through their exploration of Teslas products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic highly organized and hardworking with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.
Greet and engage walk-in guests creating a welcoming atmosphere for effective conversations
Excite and educate prospective customers through various channels about Teslas product offerings
Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
Provide exceptional customer service throughout the sales cycle including customer education vehicle preparation and document completion
Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
Demonstrate expertise in Teslas products and services and stay updated on EV trends and local incentives
Perform additional tasks as assigned to meet business needs including but not limited to direct deliveries to customer homes
1 years of customer service andor sales experience with proven track record to meet and exceed goals
Passionate about the Tesla Mission and our innovations in the personal transportation industry
Highly organized and excellent written and verbal communication skills
Proficient with Microsoft Office Suite and CRM tools
Ability to work evening hours weekends and holidays in a retail environment
Valid drivers license required
For roles working in CA CO HI ID MD MS NV NC OH PA TN UT VA DC This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license you cannot engage in sales activities. To check if you are eligible for the salesperson license please contact the DMV in your state of employment
For roles working in AZ GA HI IA IN NC NJ NM NY OH PA VT WA Notary license is preferred. Should notary support be required of this role Tesla will provide assistance with obtaining a license
Benefits
Along with competitive pay as a full-time Tesla employee you are eligible for the following benefits at day 1 of hire
Medical plans > plan options with 0 payroll deduction
Family-building fertility adoption and surrogacy benefits
Dental including orthodontic coverage and vision plans both have options with a 0 paycheck contribution
Company Paid Health Savings Accounts HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts FSA
401k with employer match Employee Stock Purchase Plans and other financial benefits
Company paid Basic Life AD&D Short-term and long-term disability insurance 90 day waiting period
Employee Assistance Program
Sick and Vacation time Flex time for salary positions Accrued hours for Hourly positions and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include critical illness hospital indemnity accident insurance theft & legal services and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program