Tesla Advisor, Sales

As a Tesla Advisor, you are at the forefront of our mission to accelerate the worlds transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience. Your responsibilities encompass guiding customers through their exploration of Teslas products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.

Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations. Excite and educate prospective customers through various channels about Teslas product offerings. Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers.

Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion. Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets. Demonstrate expertise in Teslas products and services and stay updated on EV trends and local incentives.

Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes.

Requirements:

1. 1 year of customer service and/or sales experience with a proven track record to meet and exceed goals.
2. Passionate about the Tesla Mission and our innovations in the personal transportation industry.
3. Highly organized and excellent written and verbal communication skills.
4. Proficient with Microsoft Office Suite and CRM tools.
5. Ability to work evening hours, weekends, and holidays in a retail environment.
6. Valid drivers license required.

Licensing Requirements:

For roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC, this role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment.

For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA, a Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license.

Benefits:

Along with competitive pay as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans with plan options with 0 payroll deduction
• Family-building fertility adoption and surrogacy benefits
• Dental, including orthodontic coverage and vision plans, both have options with a 0 paycheck contribution
• Company Paid Health Savings Accounts (HSA) Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401k with employer match
• Employee Stock Purchase Plans and other financial benefits
• Company paid Basic Life AD&D Short-term and long-term disability insurance with a 90-day waiting period
• Employee Assistance Program
• Sick and Vacation time
• Flex time for salary positions
• Accrued hours for Hourly positions and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include critical illness hospital indemnity accident insurance theft & legal services and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program