Test Engineer, Amazon Devices Reverse Logistics

Amazon.com Inc

Lexington, KY

JOB DETAILS
SKILLS
Consumer Electronics, Cross-Functional, Data Analysis, Debugging Skills, Diagnostics Solutions/Software, Ecosystems, Failure Analysis, Kindle, Logistics, Process Improvement, Product Design, Product/Service Launch, Quality Assurance, Quality Metrics, Research & Development (R&D), Root Cause Analysis, Sales, Technical/Engineering Design, Test Automation, Test Fixtures, Test Plan/Schedule, Test Scripts, Test Tools, Testing, Writing Skills
LOCATION
Lexington, KY
POSTED
6 days ago

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced ground-breaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

We are seeking a Test Engineer to design, develop, and implement test solutions that support diagnostics, screening, repair verification, and refurbishment quality assurance for Amazon Devices. You will be hands-on - writing test scripts, building fixtures, analyzing failure data, and driving design improvements. You will work cross-functionally with product design, service engineering, operations, and software teams to ensure repaired and refurbished devices meet quality standards before re-entering the customer ecosystem.

Key job responsibilities

Test Development & Execution

  • Design, develop, and validate end-to-end test sequences for customer return screening, repair verification, and refurbishment quality assurance
  • Write and maintain automated test scripts and diagnostic software for Amazon Device products
  • Create and maintain test coverage documents (TCDs) for NPI and sustaining programs
  • Design, build, and deploy test fixtures, jigs, and diagnostic tooling to support testing
  • Execute hands-on testing, root cause analysis, and failure characterization
  • Debug and troubleshoot test fixture issues to minimize downtime at repair sites
  • Own test readiness deliverables for new product introductions within Reverse Logistics

About the team

Amazon Device Reverse Logistics' (ADRL) vision is to power the circular economy by giving consumer electronic products another chance to be loved. The ADRL mission is to delight consumer electronic customers worldwide by offering an Original Equipment Manufacturer (OEM) return experience that delivers maximum margin recovery through flexible and world-class products and services.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles