Test Proctor

VIRGINIA COMMUNITY COLLEGE SYSTEM

Albemarle, VA

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Communication Skills, Customer Relations, Customer Support/Service, Data Quality, Documentation, Email Management/Administration, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multilingual, People Management, Performance Analysis, Performance Reviews, Record Keeping, State Government, Student Housing, Team Player, Telephone Skills, Time Management, Willing to Travel, Work From Home
LOCATION
Albemarle, VA
POSTED
14 days ago

Posting Details

Posting Summary

Working Title Test Proctor Role Title Education Support Specialist I Role Code 29142-SW FLSA Nonexempt Pay Band Position Number 282W0499 Agency Piedmont Virginia Community College Division Piedmont Virginia Community College (Div) Work Location Albemarle - 003 Hiring Range $16.87/hour Emergency/Essential Personnel No EEO Category 6-Administrative Support Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Flexible hours to work up to 20 hours per week within the hours of 8:00 a.m. to 8:00 p.m. Monday-Thursday, 8:00 a.m. to 5 p.m. on Fridays, and occasional Saturdays. This is a part-time (non-exempt) position providing services in-person for students at college and community locations.

Sensitive Position No Job Description

Position Description - Test Proctor

Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu

PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.

Position Title: Test Proctor

Department: Student Affairs - Testing center

Employment type: Part-time wage, 29 hours or less per week, non-benefitted

Position Purpose: Test Proctors in the PVCC Testing Center and Professional Testing and Certification Center (PTCC} maintain confidentiality and security of all test materials and remain vigilant to the prevention of academic dishonesty. Exhibit excellent customer service skills, working with both students, faculty, staff and community members. Assist students with special accommodations and technology. Demonstrate professionalism and a positive attitude even under stressful conditions.

Duties and Responsibilities:

  • Administer a variety of tests: online and paper tests for PVCC and non-PVCC students, credit-by-exams, licensures, and certifications.
  • Communicate with faculty and staff to ensure optimum testing conditions.
  • Maintain integrity of testing information.
  • Follow Testing Center guidelines and procedures accurately.
  • Handle day-to-day operations (answer phone calls, manage and maintain emails, and organize incoming material) in a kind and professional manner.
  • Foster a warm and welcoming but also watchful environment to deter students from academic dishonesty.
  • Attend training sessions as needed.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

  • Experience in customer-facing roles with a track record of accurately interpreting and resolving customer concerns effectively as evidence in positive feedback from performance evaluations.
  • Consistent record of on-time attendance, reliable task completion and trusted access to sensitive information requiring strict confidentiality.
  • References/reviews highlight effective teamwork and communication.
  • Proficient In Microsoft Office (Word, Excel, Outlook).
  • Demonstrated ability to convey information clearly and professionally (verbal and non-verbal; written)
  • Successfully managed multiple responsibilities including filing papers/folders under timed deadlines with minimal errors.
  • Experience serving customers from a variety of cultural, socioeconomic, or ability backgrounds.

Additional Considerations

  • Previous experience in a testing center environment

Operation of a State Vehicle Yes Supervises Employees No Required Travel

minimal

Posting Detail Information

Posting Number WGE_3260P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/30/2026 Job Close Date 07/30/2026 Open Until Filled Agency Website pvcc.edu Contact Name Human Resources Email Humanresources@pvcc.edu Phone Number 434.961.6567 Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/97716

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

  • Resume
  • Cover Letter/Letter of Application

Optional Documents

  • Unofficial Transcripts
  • Alternative Hiring Process Letter

About the Company

V

VIRGINIA COMMUNITY COLLEGE SYSTEM