Testing and Software Support Specialist

Meharry Medical College
  • Nashville, Tennessee
    30+ days ago

    Job Description

    Plans, develops, and coordinates all internal and external national examinations inclusive of testing software/learning management systems for Meharry Medical College while working under general supervision. The Testing and Software Support Specialist works closely with all college department unit directors and faculty in the administration, implementation, and evaluation of exams as principle liaison. The individual ensures the implementation of policies, protocols and national guidelines, pertaining to the curriculum related to managing exam integrity.

    Essential Functions (Principal Duties and Job Responsibilities):

    • Primary administrator of all national board testing software inclusive of the college learning management system and internal exam software pertaining to trainings, software updates, proctoring and basic troubleshooting among pertinent campus staff/faculty/students
    • Assists with technical troubleshooting in collaboration with the Office of Information Technology
    • Communicates exam logistics among students/unit directors inclusive of working closely with the Center for Academic Success and Achievement (CASA) to support needs of students with accommodations
    • Interact consistently with the Office of Student Academic Affairs in all student related exam logistics pertaining to exam scores, exam questions, grade changes, timely exam submissions and exam integrity
    • Manages a college centralized testing schedule and resolves all potential conflicts including identifying and utilizing appropriate space conducive to test administration
    • Manages exam creation process across all courses via internal or copyrighted question banks compiled by faculty
    • Prepares and disseminates all pre and post examination data for faculty review inclusive of score reports and summaries in a timely manner
    • Educates and schedules proctors to coordinate a centralized testing schedule
    • Identifies any potential exam breaches and reports information to the Office of Student Academic Affairs
    • Keeps apprised of testing software updates and implements in a timely manner
    • Assists Student Academic Affairs office as needed with time sensitive tasks (Graduation, MSPEs', etc.)

    Knowledge, Skills and Abilities Required:

    • Knowledge of Learning Management Systems (ex. Blackboard) and testing software
    • Excellent inter-personal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse campus community
    • Basic skill set in the technical use of personal, college testing computers and related software applications
    • Demonstrate attention to detail and ability to maintain confidentiality
    • FERPA compliance or preparation
    • Generating data in digital format for review and records (Excel, Word, shared databases)
    • undefined

    Knowledge, Skills, Abilities Preferred:

    • Knowledge of Learning Management Systems (Blackboard) and external testing software
    • Skills in organizing resources and establishing priorities
    • Ability to make immediate administrative/procedural decisions and judgments
    • Excellent inter-personal and communication skills and the ability to work effectively inclusive of confidentiality with a wide range of constituencies in a diverse community
    • Ability to compile and generate statistical data and generate reports
    • Advance writing and editorial skills
    • Clerical, word processing, and office skills
    • Basic skill set in the technical use of personal computers and related software applications
    • Ability to interact with students, faculty and/or staff in a team environment
    • Knowledge of Workday, Exam Software (Exam Soft) Item Banker, National Board Medical Examinations (NBME) and Microsoft Office Suite (Word, Excel, PowerPoint and Word specialized skills,
    • Knowledge, and abilities that are preferred to perform the essential function of the role as needed

    Education and Experience Required:

    • Bachelors degree from an accredited institution and 2-3 years of related experience are required
    • In lieu of Bachelor's degree, 5 years of relevant experience required to perform the essential functions of the role

    Numbers & Facts

    LocationNashville, Tennessee

    Skills

    • Academic Affairsunmatched
    • Administrative Proceduresunmatched
    • Administrative Skillsunmatched
    • Bank Managementunmatched
    • Blackboardunmatched
    • Communication Skillsunmatched
    • Computer Securityunmatched
    • Computer Softwareunmatched
    • Computer Testingunmatched
    • Data Formatsunmatched
    • Detail Orientedunmatched
    • Editingunmatched
    • Editorialsunmatched
    • Establish Prioritiesunmatched
    • Faculty Administrationunmatched
    • Family Educational Rights and Privacy Act (FERPA)unmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Interpersonal Skillsunmatched
    • Learning Management System (LMS)unmatched
    • Logisticsunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • PC Softwareunmatched
    • Policy Implementationunmatched
    • Process Managementunmatched
    • Reporting Skillsunmatched
    • Software Administrationunmatched
    • Statisticsunmatched
    • Student Housingunmatched
    • Test Plan/Scheduleunmatched
    • Testingunmatched
    • Time Managementunmatched
    • Word Processingunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder