Plans, develops, and coordinates all internal and external national examinations inclusive of testing software/learning management systems for Meharry Medical College while working under general supervision. The Testing and Software Support Specialist works closely with all college department unit directors and faculty in the administration, implementation, and evaluation of exams as principle liaison. The individual ensures the implementation of policies, protocols and national guidelines, pertaining to the curriculum related to managing exam integrity.
Essential Functions (Principal Duties and Job Responsibilities):
Primary administrator of all national board testing software inclusive of the college learning management system and internal exam software pertaining to trainings, software updates, proctoring and basic troubleshooting among pertinent campus staff/faculty/students
Assists with technical troubleshooting in collaboration with the Office of Information Technology
Communicates exam logistics among students/unit directors inclusive of working closely with the Center for Academic Success and Achievement (CASA) to support needs of students with accommodations
Interact consistently with the Office of Student Academic Affairs in all student related exam logistics pertaining to exam scores, exam questions, grade changes, timely exam submissions and exam integrity
Manages a college centralized testing schedule and resolves all potential conflicts including identifying and utilizing appropriate space conducive to test administration
Manages exam creation process across all courses via internal or copyrighted question banks compiled by faculty
Prepares and disseminates all pre and post examination data for faculty review inclusive of score reports and summaries in a timely manner
Educates and schedules proctors to coordinate a centralized testing schedule
Identifies any potential exam breaches and reports information to the Office of Student Academic Affairs
Keeps apprised of testing software updates and implements in a timely manner
Assists Student Academic Affairs office as needed with time sensitive tasks (Graduation, MSPEs', etc.)
Knowledge, Skills and Abilities Required:
Knowledge of Learning Management Systems (ex. Blackboard) and testing software
Excellent inter-personal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse campus community
Basic skill set in the technical use of personal, college testing computers and related software applications
Demonstrate attention to detail and ability to maintain confidentiality
FERPA compliance or preparation
Generating data in digital format for review and records (Excel, Word, shared databases)
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Knowledge, Skills, Abilities Preferred:
Knowledge of Learning Management Systems (Blackboard) and external testing software
Skills in organizing resources and establishing priorities
Ability to make immediate administrative/procedural decisions and judgments
Excellent inter-personal and communication skills and the ability to work effectively inclusive of confidentiality with a wide range of constituencies in a diverse community
Ability to compile and generate statistical data and generate reports
Advance writing and editorial skills
Clerical, word processing, and office skills
Basic skill set in the technical use of personal computers and related software applications
Ability to interact with students, faculty and/or staff in a team environment
Knowledge of Workday, Exam Software (Exam Soft) Item Banker, National Board Medical Examinations (NBME) and Microsoft Office Suite (Word, Excel, PowerPoint and Word specialized skills,
Knowledge, and abilities that are preferred to perform the essential function of the role as needed
Education and Experience Required:
Bachelors degree from an accredited institution and 2-3 years of related experience are required
In lieu of Bachelor's degree, 5 years of relevant experience required to perform the essential functions of the role
Numbers & Facts
Location
Nashville, Tennessee
Skills
Academic Affairsunmatched
Administrative Proceduresunmatched
Administrative Skillsunmatched
Bank Managementunmatched
Blackboardunmatched
Communication Skillsunmatched
Computer Securityunmatched
Computer Softwareunmatched
Computer Testingunmatched
Data Formatsunmatched
Detail Orientedunmatched
Editingunmatched
Editorialsunmatched
Establish Prioritiesunmatched
Faculty Administrationunmatched
Family Educational Rights and Privacy Act (FERPA)unmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Learning Management System (LMS)unmatched
Logisticsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
PC Softwareunmatched
Policy Implementationunmatched
Process Managementunmatched
Reporting Skillsunmatched
Software Administrationunmatched
Statisticsunmatched
Student Housingunmatched
Test Plan/Scheduleunmatched
Testingunmatched
Time Managementunmatched
Word Processingunmatched
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