Testing Center Coordinator

The Testing Center Coordinator supervises staff for both the main campus and Mini-Cassia Outreach Center testing centers; sets staff schedules; initiates staff meetings and training for new tests; maintains consistency of proctored testing procedures; maintains center testing equipment, software, and the testing facility; administers and monitors faculty and contracted (industry) tests; tabulates testing numbers for grants and administration; and performs all paperwork needed to keep licenses, contracts, and industry agreements current.

• Recruit, hire, and train Testing Center staff; develop and maintain staff schedules.
• Set up and manage certification programs, serving as the primary point of contact for certification-related issues or support. Train staff on certification requirements and ensure annual recertification to maintain compliance with exam administration standards.
• Review and approve staff timesheets and time-off requests.
• Provide coverage for proctors who are absent at both the Twin Falls and Burley Testing Center locations.
• Serve as the primary contact for CSI instructors, providing guidance regarding exam administration and addressing student-related testing concerns.
• Track and maintain financial records related to Testing Center revenue.
• Manage and process annual licensing renewals for testing software and related services.
• Perform IT troubleshooting and oversee installation of software programs specific to Testing Center operations.
• Coordinate with Student Accessibility Services to implement necessary accommodations and programs within the Testing Center.
• Prepare reports and provide updates to administration regarding Testing Center operations.
• Identify and implement operational improvements to enhance both student and industry testing services.
• Maintain and monitor testing equipment; submit requests for replacement or new equipment as needed.
• Develop and implement a Unit Development Plan for each academic year.
• Ensure compliance with testing guidelines established by faculty, departments, and external testing organizations.
• Maintain strict confidentiality of test materials and student information.
• Report testing irregularities and academic integrity violations in accordance with institutional policies.

Level of Education

• Bachelor’s degree preferred

Required Experience

• Experience working in a testing center or related area
• Supervision experience
• Strong computer experience
• Budgeting experience

Required Skills

The Coordinator will have education, training, and experience commensurate with the duties and responsibilities listed above, as well as possess the following skills and qualities:

• Leadership and supervision skills
• Effective oral and written communication skills
• Strong computer applications background
• Strong computer troubleshooting background
• Effective interpersonal skills for interacting with students, faculty, and staff
• Desire to work with students, faculty, and staff
• Effective and efficient organizational and record-keeping skills
• Time management skills
• Effective budget skills
• Ability to manage conflict
• Ability to maintain confidentiality in all student matters

Additional Information

• Tuition assistance for yourself and your immediate family here at CSI, reciprocal agreements for tuition assistance for you at Lewis-Clark State College and Idaho State University.
• Free Gym/Recreation center membership for you and your family.
• Discounted athletic events.
• Discounted Herrett Center events and shows.
• Medical – Select Health
• Dental – Delta Dental/Willamette
• Vision – Ameritas/VSP
• Retirement plan with the following contribution rates.    
  • Employee Contribution:     7.18%
  • Employer Contribution:    11.96%

The College of Southern Idaho is an equal opportunity employer with a commitment to cultivating and sustaining an environment in which our employees and learners thrive. The College prohibits discrimination on the basis of any legally protected status.