Testing Center Technician - Glenns Campus

Posting Details

Posting Summary

Working Title Testing Center Technician - Glenns Campus Role Title Education Support Specialist I Role Code 29142-SW FLSA Nonexempt Pay Band 02 Position Number 278W0256 Agency Rappahannock Community College Division Rappahannock Community College (Div) Work Location Gloucester - 073 Hiring Range The hourly pay rate will be $18.00/hr. - $21.00/hr., commensurate with experience. Emergency/Essential Personnel No EEO Category 6-Administrative Support Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

To be determined. This position will be required to work two Saturday mornings per month'.

Sensitive Position No Job Description

Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC's annualized enrollment of 3,700 credit students in 2024-2025 and almost 800 workforce and community development students are supported by almost 140 full-time employees and over 200 part-time/adjunct employees across two main campuses and five satellite sites.

Are you someone who wants to help students achieve their educational and professional dreams?

RCC seeks applicants for our Testing Center Technician position at our Glenns campus. This is a part-time staff position, without benefits. The hourly pay rate will be $18.00/hr. - $21.00/hr., commensurate with experience.

Reporting to and working with the Testing Center Manager, this position will assist with the administration and proctoring of testing processes within the college community. Proctoring includes issuing, administering and controlling tests, and ensuring all testing procedures and policies are followed. This includes monitoring for cheating or other testing irregularities and taking appropriate action as necessary. At times, troubleshooting technological issues will be required. Confidentiality is expected in all matters associated with student testing. As appropriate, the incumbent will be required to open and close the testing center, monitor and utilize the testing email account, and suggest process improvements.

The Testing Center Technician will assist as needed at all campus locations and sites. When the incumbent is not assisting students who are testing, they will provide information and support to facilitate communication between distance learning students and faculty. This position will complete other duties as assigned, and will be required to work a flexible schedule, including two Saturday mornings per month.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Experience using a variety of computer applications and demonstrated ability to assist students with the use of applications for testing purposes
• Demonstrated ability to learn new technologies
• Ability to work with a diverse population of clientele
• Experience providing customer service and excellent customer service skills
• Strong oral and written communication skills
• Organization skills and detail orientation
• Demonstrated ability to perform duties accurately and in a timely manner

Additional Considerations

• College course work
• Experience proctoring tests in an academic environment

Operation of a State Vehicle Yes Supervises Employees No Required Travel

May be required to transfer between campuses.

Posting Detail Information

Posting Number WGE_3346P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 08/05/2026 Job Close Date 08/19/2026 Open Until Filled Agency Website www.rappahannock.edu Contact Name Email jobs@rappahannock.edu Phone Number Special Instructions to Applicants

A FULLY completed VCCS employment application, resume and cover letter describing qualifications are required. Resumes will not substitute for a completed state application. Applications will only be accepted online through the VCCS application system and must be received on or before August 19, 2026.

Rappahannock Community College is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, or membership or activity in a local commission as defined by law. Lack of English skills will not be a barrier to admission or participation. For more information about the employment application process, contact jobs@rappahannock.edu.

Rappahannock Community College is an open-entry institution offering career and technical education (CTE) programs in the following areas of study (list general CTE categories, such as health sciences; construction; engineering; law enforcement, culinary arts, etc.) Due to high demand, some CTE programs offer admission based on selective criteria through a separate application process that is non‐discriminatory. These programs are: (Emergency Medical Technician, Paramedic I & II, Practical Nursing, Nurse Aide, Nursing, and Pre-Diagnostic Medical Sonography: Echocardiography Career Studies Certificate, and Diagnostic Medical Sonography: Echocardiography Specialization, AAS). For more information about the application process, please contact the admissions office at 804-758-6740.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspxor call DARS at 800-552-5019, or DBVI at 800-622-2155.

Equal Opportunity Employer/Veterans/Disabled

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/99514

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Please describe your experience as it relates to this position.

(Open Ended Question)

• • Please describe your computer skills in terms of computer applications and software.

(Open Ended Question)

• • Please provide an example of a time when you had to provide excellent customer service.

(Open Ended Question)

• • Please describe any experience you have working in a busy environment and managing multiple tasks simultaneously.

(Open Ended Question)

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Other Document
• Alternative Hiring Process Letter