Computer Skills, Custodial Services, Customer Support/Service, Film, Health Insurance, Interpersonal Skills, Lift/Move 25 Pounds, Microsoft Office, Presentation/Verbal Skills, Problem Solving Skills, Rentals, Sales, Team Player, Telephone Skills, Writing Skills
LOCATION
Gulf Shores, Alabama
POSTED
14 days ago
Benefits:
Health insurance
Paid time off
401(k)
401(k) matching
Employee discounts
THE BEACH CLUB CLUBHOUSE FRONT DESK AGENT
Front Desk Agents are responsible for creating the first impression of WORLD CLASS SERVICE at our Clubhouse for our guests. We are looking for enthusiastic team members to assist guests with the highest level of customer service by greeting guests and providing attentive and cordial service to club members, potential club members, owners and guests.
Essential Duties:
Ensure exclusive service to Club member(s) and member guests
Answer telephone and all questions regarding the Club membership and services
Issue Club member wristbands and guests wristbands for members and outside rental agencies
Maintain distribution and collection of towels, games and movies
Maintain point of sales for Club items and events
Help with organization of some Club functions
Check restrooms for neatness and supplies and request custodial services as needed
Assist in cleaning club interior as needed
Perform other duties as assigned.
Required Skills:
Excellent written and verbal communication.
Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.
Must be self-motivated with ability to in a team environment
Must have excellent guest service and problem resolution skills.
Prior Front Desk/Receptionist experience a plus!
Physical Requirements:
Must be able to stand/walk for entire shift
Must be able to bend, kneel, and stoop
Must be able to move/lift up to 25 lbs.
Compensation: $14.00 per hour
At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are.
Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We’re doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.
Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say.