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The Industrial Engineer/ Customer Support Engineering

ICONMA, LLC

Troy, MI

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JOB DETAILS
SALARY
$32.49–$34.05 Per Hour
SKILLS
Analysis Skills, Automotive Engineering, Benchmarking, Biotech and Pharmaceutical, Comparative Analysis, Cross-Functional, Data Analysis, Data Modeling, Decision Support, Documentation Standards, Health Plan, Industrial Engineering, Industry Standards, Laboratory Operations, MATLAB, Mechanical Engineering, Operational Support, Operations Processes, Problem Solving Skills, Procedure Development, Process Improvement, Quality Assurance Methodology, Regulatory Compliance, Reporting Skills, Resource Utilization, Root Cause Analysis, Standards Development, System Operations, System Validation, Technical Presentation, Technical Support, Test Lab, Test Plan/Schedule, Testing, Traceability, Trend Analysis, Validation Testing, Workflow Analysis
LOCATION
Troy, MI
POSTED
30+ days ago
Our client, is a Bio Tech company, is looking for a Customer Support Engineering - 10 for their Troy, MI/Sparks, NV location.
 
Responsibilities:
  • The Industrial Engineer will analyze, design, and improve engineering systems and operational processes related to vehicle development, testing, and validation. The role applies industrial engineering principles, data analysis, and model-based methods to enhance efficiency, quality, reliability, and resource utilization across engineering operations.
  • Analyze engineering workflows, testing processes, and system performance to identify efficiency improvements and reduce variability.
  • Develop and evaluate analytical models and simulations using MATLAB/Simulink to support process optimization and system validation.
  • Support model-based development and verification activities, including MIL, SIL, and HIL testing, to improve validation efficiency and reliability.
  • Collect, analyze, and interpret test and diagnostic data to identify trends, root causes, and improvement opportunities.
  • Coordinate and support test operations across laboratory, proving ground, and field environments, ensuring effective use of equipment and resources.
  • Collaborate with cross functional engineering teams to translate analytical findings into process and system improvements.
  • Develop standardized procedures, documentation, and reports to ensure consistency, traceability, and compliance with engineering standards.
  • Conduct benchmarking and comparative analysis against internal targets and industry standards.
  • Prepare technical reports and presentations for engineering stakeholders to support data driven decision making.
 
Requirements:
  • Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Automobile Engineering, or a related engineering discipline.
  • Strong analytical, problem solving, and data analysis skills.
  • Experience with engineering modeling, simulation, and data driven process improvement
  • Minimum 3 years work experience
  • Premium Skill or Degree Required: Yes
 
Why Should You Apply?  
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

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ICONMA, LLC

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