Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
Maintain a calm and professional demeanor during high-volume periods or unusual events.
Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
Keep workstations clean, organized, and fully stocked.
Accurately take and process guest orders while communicating clearly and pleasantly.
Maintain consistent attendance and punctuality.
Qualifications:
Prior serving or hospitality experience preferred.
Strong communication and customer service skills.
Ability to work efficiently in a fast-paced environment.
Flexibility to work varied shifts, including nights, weekends, and holidays.
Commitment to teamwork, professionalism, and guest satisfaction.
Benefits (Full-Time Associates Only):
Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Why Join Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond.
We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:
"We Are Concord!"
We support diversity and inclusion through our mission to be a Great Place to Work for All.
Numbers & Facts
Location
Chattanooga, TN
Skills
Communication Skillsunmatched
Customer Service Evaluationunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Diversityunmatched
Food and Beverage Industryunmatched
Hotel Managementunmatched
Housekeeping/Cleaningunmatched
Organizational Skillsunmatched
Profit & Lossunmatched
Restaurantunmatched
Team Playerunmatched
Training/Teachingunmatched
Tuition Feesunmatched
Vision Planunmatched
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