VACANT POSITION Theater Services Coordinator Downtown - Sumter Opera House Job Purpose To support the overall Opera House operations with a focus on rentals concessions and front -of-house management. Responsibilities include drafting and enforc ing rental contracts overseeing event execution managi ng concessions support ing box office procedures and leading staff and volunteers to deliver excellent patron experiences. Evening weekend and holiday availability required. • Serves as primary contact for all rental inquiries across Opera House spaces . • Manages administrative and financial processes using SOH software systems including PRISM and Spektrix . • Drafts negotiates and executes rental contracts in coordination with the Cultural Manager . • Communicates with clients vendors and staff to advance rental events . • Provides on- site support during rental events to ensure smooth execution . • Ensures compliance with rental agreements and venue policies by establishing clear expectations applying rules consistently and maintaining a high standard of customer service. • Oversees concessions operations including ordering inventory and vendor relations . • Tracks and reports concessions sales and financial performance . • Recruits trains supervises concessions staff and volunteers . • Recruits schedules and oversees front -of-house staff ushers and house managers . • Supports box office operations during events . • Provides leadership to front -of-house teams to deliver excellent patron and artist hospitality • Ensures accessibility accommodations and a safe environment for all audiences . • Maintains open communication across departments to support event success. • Demonstrates proactive problem- solving and resourcefulness in event situations • Contributes to the Opera Houses mission by ensuring successful events and positive patron experiences . Required Knowledge Skills and Abilities Must have strong technical skills to maintain accurate records generate reports and reconcile payments to ensure smooth integration across administrative financial and box office functions. Must be a self -starter possess excellent organizational and analytical skills along with the ability to manage multiple priorities in a fast -paced environment. Knowledge of ticketing systems is a plus. Strong verbal and written communication skills are required. Must be able to demonstrates professionalism accuracy and accountability and work both independently and collaboratively as part of a team. Proficient with Microsoft Office Suite. Ability to communicate effectively verbally and in writing. Availability for evening and weekend events is required along with a customer -focused mindset to support the Opera Houses mission and ensure a high- quality patron experience. Qualifications A bachelors degree in Business Finance Arts Administration Theater Music Hospitality or a related field with a minimum of 3 -5 years of experience in event management venue operations or customer -facing artshospitality role strongly preferred or an equivalent combination of education and experience may be considered. Deadline to Apply Open until filled Apply online at www.sumtersc.gov or mail resume with cover letter along with application to City of Sumter Human Resources 21 N. Main Street Sumter SC 29150 he City of Sumter is an Equal Opportunity Employer and participates in E -Verify. E -Verify allows participating employers to verify the employment eligibility of their newly hired employees and the validity of their Social Security Numbers. E -Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration. This Notice is not intended to be an all -inclusive list of duties knowledge skills and abilities required to do the job. This is intended only to d escribe the general nature of the job. A more comprehensive list of duties responsibilities and essential job functions is available in the job description.