The therapy technician will assist with set up for patient treatment, perform a variety of housekeeping tasks, care for equipment and perform a variety of assigned clerical tasks. The therapy technician is responsible for assisting with routine patient care activities as requested and under the direct supervision of a licensed professional. Such activities may include, but are not limited to, functional mobility training, strengthening, and ROM exercises and activities of daily living. Therapy technician will assist with transportation of patients as needed and will strive to provide a safe, clean and organized environment for patients and staff.
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Responsibilities:Department Support:
Performs clerical duties for therapists and staff (e.g., faxing, scanning, copying, tx activity creation, filing
Provides support at front desk by assisting with phone answering, patient requests, and basic EPIC functions
Assists with the preparation and cleaning of equipment and treatment area.
Coordinates maintenance requests and maintains all departmental equipment
Assists with transportation of patients as needed.
Orders supplies for the department. Obtains supplies from outside vendors.
Performs other tasks as requested
If needed, under the direct supervision of a licensed therapy professional, the therapy technician may assist with treatment such as: exercise, gait, ADLs, adaptive equipment, therapeutic exercise, and communication
Customer Service:
Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff.
Utilizes a family-centered approach (considering physical, psych/social, spiritual, educational, safety, and related criteria) appropriate to the age of the patients served.
Shows responsible and accountable management of human, fiscal, and material resources.
Accepts responsibility for maintaining and developing personal and professional skills and knowledge related to the work area assigned.
Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.
Balances team and individual responsibilities; open and objective to other’s views; gives them welcome feedback; contributes to positive team goals; and puts the success of the team above own interests.
Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
Demonstrates ability to meet business needs of department by regular, reliable attendance.
Practice reflects knowledge of HIPAA, DMV, OSHA and other federal/state regulatory agencies guiding healthcare.
Other functions performed on an as needed basis:
This position may be assigned a specific mission to address in an emergency situation to assist in disaster response and recovery as part of the UPH-DM Hospital Emergency Incident Command System. Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.
Performs functions other than described due to extenuating circumstances.
Qualifications:Education: High school graduate or equivalent Required. Must read, write, speak and comprehend English. Must be able to communicate effectively (written and orally) with people of diverse professional, educational and lifestyle backgrounds. Basic computer knowledge and skills preferred.
Experience: One year experience in a medical setting preferred or experience as a therapy aide/tech/volunteer or current enrollment in a PT/OT/ST program. Experience in serving people. Sustained history of previous employment for wages.
Knowledge/Skills/Abilities:
Accountability
Adaptability
Collaboration
Communication-written & verbal
Decision making
Flexibility
Customer/patient focused
Interpersonal skills
Managing priorities/deadlines
Motivation
Multicultural sensitivity
Planning and organizing skills
Problem-solving
Professionalism
Teamwork
Other: Use of usual and customary equipment used to perform essential functions of the position.