Job Title : Engineering Program Manager
Location : Cupertino, CA (hybrid)
Hire Type : Direct Hire/Fulltime Permanent Role
Company is looking for an experienced and energetic program manager to join its talented and growing team. This person will build strong customer relationships through dedicated customer service and product development. They will become the voice of our customers and work closely with our engineering and management teams in China to bring new products from design concepts to mass production.
The Engineering Program Manager will be responsible for overseeing program management, engineering management, project management, hardware development, and systems engineering tasks.
This is a highly dynamic role that requires strong ownership, structured thinking, and the ability to navigate ambiguity while keeping all stakeholders aligned.
This is a full-time, hybrid position based in Cupertino, CA, with flexibility for partial remote work.
Key Responsibilities
Program Management
• Lead global cross-functional teams to drive end-to-end product development from concept through launch, ensuring successful program execution
• Drive program alignment by leading regular syncs and clearly communicating priorities, risks, and actions
• Proactively identify risks and drive mitigation or recovery plans to keep programs on track
• Manage interdependencies, resolve conflicts, and remove build blockers
• Coordinate material planning and build readiness, including resources and factory readiness (fixtures, equipment, processes)
• Partner closely with factory engineering, manufacturing, and commercial teams to ensure smooth NPI and ramp readiness
• Be the main point of contact for commercial topics (such as quotes, purchase orders, invoices, etc.)
• Work closely with customers’ global supply team for price and delivery considerations
• Demonstrate strong ownership and drive program success, even without direct authority
Customer Interface and Communication
• Serve as the primary point of contact for customer teams, aligning on schedules, build plans, and key deliverables
• Act as the central interface across customer Engineering, Operations, and GSM teams to ensure clear communication and cross-functional team alignment
• Provide clear program updates, including status, priorities, risks, and required support
• Drive timely DFM and report approvals and ensure readiness for customer milestones
• Coordinate and support customer visits to Company manufacturing sites, ensuring discussions are structured and objectives are achieved
• Be available as needed to assist customers and colleagues even outside of regular business hours.
Travel Requirements
• Up to 25% international travel (primarily to China), approximately 2-6 times annually.
Required qualifications:
• Bachelor's degree or equivalent practical experience.
• 3-5 years of experience in program or product management
• Experience with NPI cycles and hardware product development
• Experience with supply chain operations or materials management
• Experience in leading cross-functional teams
• Strong problem-solving and decision-making abilities
• Excellent communication and interpersonal skills
Preferred qualifications:
• Bachelor's degree in Engineering, Supply Chain Management, Business, or a related field, or equivalent practical experience, Master's degree is a plus
• 5-10 years of experience in program or project management
• Knowledge of hardware design and manufacturing processes
• Highly organized, detail-oriented, and able to manage multiple priorities simultaneously
• Experience with quoting, cost structure, or budget alignment is a plus
Skills
• Ability to understand complex mechanical assemblies
• Detailed knowledge and understanding of product development processes
• Experience in leadership and managing teams, as well as leading cross-functional process improvements, and ability to inspire team members and build collaborative work environments
• Demonstrated creative and critical thinking capabilities and ability to collaborate and influence across multiple levels of an organization, with excellent analytical and communication/facilitation skills.
• Negotiation and risk management skills
• Comfortable in communicating with all levels of employees and management
• Able to summarize complex situations into clear updates for leadership
• Fluent in English speaking and writing.
• [Desired] Fluent in Mandarin speaking and writing
• [Desired] Experience with traveling and working with factories in China.
• [Desired] PMP or certificate of Program Management
• Applicants must be authorized to work in the U.S. and does not require sponsorship.