Thompson Alumni Center - Part-time Event Associate

Posting Details

Position Information

Job Title Thompson Alumni Center - Part-time Event Associate Department Thompson Alumni Center Essential Functions

The Thompson Alumni Center is seeking a dedicated Event Associate to provide on-site event support during weekend weddings, meetings and corporate/social events. This role focuses on ensuring exceptional customer service, overseeing event logistics, coordinating with the facility's contracted caterer, and maintaining facility security and operations. This is a part-time, nights and weekend-based position ideal for someone who thrives in a dynamic event setting and enjoys delivering excellent service.

Key Responsibilities:

• Event Setup and Breakdown: Ensure the function space is set up according to the setup worksheets and diagrams for events. Occasionally be assigned set-up shifts to set rooms according to worksheet sand diagrams. Set up audio-visual according to worksheet and troubleshooting and addressing any issues that arise.
• Catering Coordination: Work with the contracted caterer to facilitate seamless food and beverage service, enforcing catering policies, and addressing clients' needs. You would act as a liaison between the client and catering.
• Facility Tours: Provide the walk-in a business card of the Manager's and direct them to make contact to set-up a tour.
• Facility Monitoring: Enforce the Thompson Alumni Center policies and procedures by monitoring activities inside and outside the facility during weekend events, ensuring all rules are followed and handling situations that may require assistance.
• Security & Closing Procedures: Open and close the facility on weekends, ensuring all guests have vacated the facility, securing doors and windows, turning off equipment and lights, adjusting thermostats, and activating the building security system.
• Communication: Relay urgent client needs to appropriate weekday staff, including custodial teams, campus security, and the Facility Director, to ensure seamless event
• Independent Decision-Making: Work autonomously with minimal supervision, while overseeing weekend events. Able to address challenges and ensure smooth event execution.
• Strong Interpersonal Skills: Ability to interact professionally in various situations, providing excellent customer service to clients, guests, vendors, and staff.
• Effective Communication: Exhibit strong verbal and written communication skills to coordinate with clients, vendors, and internal staff effectively.
• High-Pressure Management: Maintain composure and problem-solving abilities in high-pressure situations, especially in front of large groups.
• Conflict Resolution: Utilize conflict resolution skills to address and resolve issues efficiently, ensuring positive event experiences.

Work Schedule Evening and Weekends (Morning, Daytime, and/or Evening shifts; Days off rotate based on event needs. Additional Duties

Perform other responsibilities as assigned by Thompson Alumni Center Director and Operations Coordinator.

Required Qualifications

• High school diploma or equivalent
• Minimum of 2 years of experience in customer service or hospitality

Preferred Qualifications

• Ability to learn audio-visual setup, operation and troubleshooting.
• Capable of working with Windows-based computer programs.

Physical Demands

• Ability to lift and carry up to 50 pounds, including tables, chairs, and audio-visual equipment as needed for event setup and breakdown.
• Regular standing, walking, bending, and reaching throughout shifts.
• Occasional climbing of stairs and use of ladders to adjust event setups or facility equipment.
• Ability to see, hear, speak, and use hands effectively for event-related tasks.
• Reasonable accommodations can be made for individuals with disabilities.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Indoor work environment with low to moderate noise levels, with occasional exposure to outdoor conditions when assisting with event logistics.

Salary $15 -$17 per hour

Posting Detail Information

Posting Number 2025T-00107 Open Date Close Date Open Until Filled Yes Special Instructions to Applicants

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status and/or political affiliation in its programs, activities, or employment. For questions, accommodations, or assistance, please contact Human Resources at 402.554.8290 or unoemployment@unomaha.edu.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you comfortable working a flexible weekend schedule, including full-day events for weddings and receptions or other social events that may extend from morning through late evening? Please describe your availability.

(Open Ended Question)

• • What interests you most about this Event Manager role at the Thompson Alumni Center, and why do you believe you would be a good fit for this position?

(Open Ended Question)

• • Can you share an example of how you handled an unexpected challenge independently in a professional setting?

(Open Ended Question)

• • Are you able to work nights and weekends?

• Yes

• No

• • Do you have at least two years of experience in customer service?

• Yes

• No

Documents Needed To Apply

Required Documents

• Resume

Optional Documents

• Cover Letter
• Letter of Recommendation