Department: Safety & Security BCP/CART
Salary/Grade: EXS/9
The expected pay for this position is $78,500.00 - $82,500.00 per year, in alignment with departmental equity and market data.
Job Summary: The Threat Assessment Case Manager reports to the Director of Behavioral Consultation Programs within Northwestern's Department of Safety and Security and engages in the process of behavioral threat assessment and management to prevent targeted violence. The Case Manager will triage initial information to identify matters that involve concerning, significantly disruptive, and/or threatening behaviors, which may suggest thoughts or plans for violence. The Case Manager will work independently and as part of a multi-disciplinary team to gather additional information, assess levels of concern and situational urgency, and collaborate with university and community partners to consider appropriate mitigation strategies. The Case Manager will conduct threat assessment investigations and manage a caseload that may involve campus community members, including students, staff, faculty, and non-affiliated individuals.
Please note: This is an in-person position and will involve evening and weekend work. Flexible scheduling for training, department meetings, etc. Driving to meetings, interviews, or other job-related events.
Specific Responsibilities: Triage incoming reports of concerning, significantly disruptive, and/or threatening behavior in a timely manner to assess levels of concern and urgency, and use judgement to determine the appropriate response
Gather pertinent information through interviews, review complex and/or voluminous reports, open-source intelligence, and other resources, using investigative and analytical skills to conduct non-clinical, indirect assessments for violence risk
Present cases as a core member and/or host of weekly Behavioral Consultation Team (BCT) meetings, coordinate meeting agendas, and lead meetings in the Director's absence
Partner and collaborate with members of the BCT and other faculty and staff to monitor progress and compliance with recommended strategies
Employ a variety of management strategies that may include longitudinal monitoring of a situation and/or individual to determine appropriate next steps and/or when to close a threat assessment investigation
Provide in-person or virtual BCT awareness training for campus community members and annual training for members of the BCT
Accurately document threat assessment and management matters using the established case management system
Develop knowledge of campus policies that are relevant to BCT matters
Develop knowledge of laws including the Family Educational Rights and Privacy Act (FERPA) and the Clery Act, as well as those governing sensitive records, and others that apply to the practice of behavioral threat assessment and management
Strictly adhere to ethical standards for the practice of threat assessment
Accept additional assignments when necessary, including policy and procedure review and development, database management, and others to be determined
Miscellaneous Performs other duties as assigned.
Minimum Qualifications: Bachelors degree in psychology, social work, criminal justice, behavioral health or related field
At least two years in education, training, and/or work experience in behavioral threat assessment and management
Experience working in time-sensitive, high-risk and/or crisis situations, and development of management strategies
Demonstrated experience in providing in-person and virtual training
Minimum Competencies: (Skills, knowledge, and abilities.) Thoroughly review complex information to identify relevant details and provide a summary of essential points.
Demonstrated knowledge of behaviors and other factors associated with violence risk and the ability to discern when to escalate matters
Ability to develop and maintain positive relationships with members of various University departments
Strong verbal and written communication skills
Ability to work independently and in a group environment
Maintain accurate documentation with attention to detail in content, spelling, and grammar
Ability to meet deadlines, work with complex systems, balance priorities, and ensure a high level of accuracy in work produced
Preferred Qualifications: Master's degree in psychology, social work, higher education administration, behavioral health, or criminal justice
Experience working in the higher ed community
Preferred Competencies: (Skills, knowledge, and abilities) Experience in using Structured Professional Judgement (SPJ) tools
Experience in using open-source intelligence platforms.
Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.
Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.
Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
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