Threat Release Manager

Must Have Technical/Functional Skills

Strong Project and program management skills.

• Manage multiple related and interdependent projects to collectively deliver a desired business outcome based on varying degrees of complexity.
• Manage end-to-end network infrastructure delivery life-cycle including the collection and translation of business requirements to enable technical execution of network programs and projects.
• Rigorously manage scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, and quality parameters.
• Plan and coordinate project deliverables across multiple service providers in support of network infrastructure project requirements
• Develop and manage the network related tasks within the overall work plan
• Must have the ability to understand and translate business requirements into engineering and or implementation details.
• The Individual must possess the ability to analyze and understand a variety of existing and evolving business requirements, interface with technology engagement teams and provide best in class Threat solutions that align to meet business and technology requirements. Must have a proven track record interacting with various levels of management, clients, and technical team members in delivering technical Threat and Cybersecurity solutions.
• Ability to manage Network technical/engineering/implementation resource tasks and service delivery. This includes FTE/FTC/vendors and partners.
• The candidate must have excellent client interfacing skills, vendor/third-party resources, strong verbal and written communication skills and ability to work with all levels of management. Candidate should have experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends a must) to successfully interact and communicate on a global level if needed.
• Accountable to manage the "end to end" successful technical or solution delivery of assigned tasks partnering with Network engineering/implementation teams, program/project manager or directly with the requestor.
• Take direct accountability for the engineering resources and all assigned work tasks.
• Accountable for the STI/Release and Deployment tasks (prior to; up to, during and post the change window through Production Day-One).
• Develop, track, report and manage engineering delivery tasks.
• Anticipate and proactively resolve issues and conflicts within and between engineering delivery workflows and all other stakeholders.
• Provide regular and pro-active status to STI/Release and Deployment management.
• Anticipate issues and report them to STI/Release and Deployment management and escalate as needed or appropriate.
• Responsible for communicating project status across delivery teams, senior leaders, and cross- functional stakeholders.
• Work with the various program/project managers to establish release/impact/risk trackers and calendars for the work they are accountable for. Work with other program/project managers and the engineering and delivery teams (i.e. field services) to understand internal/external and associated dependencies. Reacts to them proactively and effectively.

o Report and monitor progress against the release calendar; communicate release details and schedules to the stakeholders as required. Proactively manage conflict.

o Identify and/or challenge schedules that could create conflicts; evaluate all recomm ended changes and ensure implementation schedules do not interfere with business operations/other changes.

• Work with engineering/implementation to ensure that all the necessary documentation has been successfully completed for each implementation, release and/or task.
• Ability to manage Network technical engineering resources tasks and service delivery.
• Work with engineering/implementation to raise Request for Change (CRQ) for engineering specific changes. Ensures appropriate change details are documented.

o Review change requests for completeness, from description, documentation, risk/impact, and post-implementation

o Participate in the change management board; conducts release readiness reviews as appropriate.

o Arrange and facilitate appropriate post-implementation review activities if/as needed

o Maintains 100% compliance to all firm-wide Change Management policies (pre, during and post change).

• Participate in incident and problem analysis for possible consequences of a change and its implementation

Roles & Responsibilities

• Bachelor's degree in engineering, computer science, business, finance or related field/technical training. Must have strong analytical skills.
• · Minimum of 5 years' experience required in Technical role supporting network project/programs.
• · 5+ years of security experience with Threat solutions.
• · In depth experience in Threat platforms including SkyHigh Secure Web Gateway, F5 SSLO, Trellix FireEye.
• · Industry Certifications in PMP, ITIL are strongly preferred, technical certifications such as CCNA are a plus. Experience with Change Management and CAB processes and procedures a must.
• · Strong background in IT service delivery role.
• · Financial services (Insurance, Banking, Investment banking), is a plus.
• · Ability to be nimble and flexible; prioritize workload, proactively react to issues and consistently react to shifting deadlines.
• · Ability to create meaningful data that contributes to the Change Management and Service Delivery processes.

Generic Managerial Skills:

• In depth experience in Threat platforms including SkyHigh Secure Web Gateway, F5 SSLO, Trellix FireEye
• Industry Certifications in PMP, ITIL are strongly preferred, technical certifications such as CCNA are a plus.
• Strong background in IT service delivery role.
• Financial services (Insurance, Banking, Investment banking), is a plus.

Salary Range: $75,000-$80,000 a year

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